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Twitter says it mistakenly suspended around a dozen accounts posting about Russian military movements near the Ukrainian border, and reinstates some accounts

including how to delete your account Leigh Mc Gowran / Silicon Republic : Twitter shares tips for users in conflict zones amid Ukraine crisis Jose Montes de Oca / Newslit Daily : Twitter accounts sharing video from Ukraine are being suspended when they're needed most Taylor Hatmaker / TechCrunch : Twitter reinstates accounts sharing open source info on Russian military threat Mariella Moon / Engadget : Twitter restores suspended accounts that tracked Russian military activity Isobel Asher Hamilton / Insider : Twitter mistakenly blocks accounts sharing videos of Russian invasion of Ukraine Washington Post : Russia-Ukraine live updates: Ukraine imposes state of emergency as Pentagon says Russian forces ‘could go at any hour’ Lexi Lonas / The Hill : Accounts highlighting Russian disinformation improperly suspended, Twitter says Bloomberg : Russia Attacks Targets Across Ukraine After Putin Orders Strikes Tweets: @twittersafety : When using Twitter in conflict zones or other high-risk areas, it's important to be aware of how to control your account and digital information. Every situation is different, so here are some things to consider: Yoel Roth / @yoyoel : We're closely investigating — but mass reporting is not a factor here. A small number of human errors as part of our work to proactively address manipulated media resulted in these incorrect enforcements. We're fixing the issue and reaching out directly to the affected folks. https://twitter.com/... Eli Dourado / @elidourado : Twitter needs to do a better job of protecting these OSINT accounts. Russian controlled accounts are reporting them for fake violations and Twitter has been algorithmically suspending them for 12 hours. Twitter is part of the battlefield now. https://twitter.com/... Yoel Roth / @yoyoel : We do not trigger automated enforcements based on report volume, ever, exactly because of how easily gamed that would be. @osinttechnical : What really worries me the most (and IMO was demonstrated today) is that any Russian invasion will almost certainly include some form of mass reporting in order to disable smaller OSINT accounts. @corintxt : When Russian troops began incursions into Ukraine, #OSINT analysts like @KyleJGlen, @OAlexanderDK and @sentdefender shared images & videos that helped track their movements. Then, they found their accounts locked for unspecified violations. https://www.theverge.com/... https://twitter.com/... Nilay Patel / @reckless : The content moderators of war https://www.theverge.com/... @idahobones : the twitter OSINT community needs to be protected. who else will spend the day retweeting tiktok videos other people find and whiffing on invasion timelines. https://twitter.com/... @blackamazon : If only you had a comms model that didn't depend on catching your attention by being appropriately “relevant” to get a response https://twitter.com/... Robert Castro / @marloegroup : Twitter accounts sharing video from Ukraine are being suspended when they're needed most https://www.theverge.com/... via @Verge Anthony DeRosa / @anthony : Supporters of Ukraine are concerned that the removal of Twitter accounts sharing OSINT from the region could benefit Russian military goals in the region https://www.theverge.com/... @trustlessstate : This why we need unstoppable apps It's not just finance that needs 24/7/365 platforms Web3 protocols need to be resistant from attack. If Putin can force pockets of Twitter to go offline, then we aren't able to express our needs as humans https://www.theverge.com/... via @Verge Fabio Chiusi / @fabiochiusi : “Researchers raised concerns that the account suspension could have been part of a mass reporting campaign intended to disable OSINT accounts during a Russian invasion” Twitter accounts sharing video from Ukraine are being suspended https://www.theverge.com/... @osinttechnical : Russia is very, very social media savvy. They understand how to manipulate and control a narrative. Alex Tiffin / @respectisvital : This is pretty important. There have been some great reports coming out if Eastern Ukraine and Western Russia because of the legwork done by OSINT accounts. Stopping them, stops the footage etc you've been seeing. https://twitter.com/... @aprilwright : Accounts sharing media from Ukraine are crucial sources of Intel for monitoring Russian troop activities Researchers and reporters who rely on material from social media/OSINT have found their Twitter accounts unexpectedly suspended Why? https://www.theverge.com/... Shashank Joshi / @shashj : Will OSINT function as expected in a conflict? Some accounts seem to be getting locked after being reported, at scale. Not hard to see who might want to do this. https://twitter.com/... Antonio Serrata / @tonyserrata : Fair enough. Then it means that support staff doesn't really understand the implications of the accounts they're banning...may require some peer review before banning them. Because there's instances WHITE SUPREMACISTS and harassers stay on this platform and useful accounts don't https://twitter.com/... @maximeristavi : as journalists from press freedom frontlines we've been warning american tech that their platforms are gamed by dictators and used to suppress dissent and critical voices on everyday basis — they would never listen. now this reaches clusterfuck proportions https://www.theverge.com/... John D. Cook / @johndcook : Twitter blocked the accounts that first reported the invasion of Ukraine. They said it was an error, and let's assume it was. What about their algorithms leads to such errors? https://www.theverge.com/...

Reuters Elizabeth Culliford

Context & Ripple Effects

Twitter’s mistaken suspensions disrupted accounts documenting Russian military activity at the outset of the Ukraine crisis. Days later, Russia’s leading providers restricted access to Twitter and Facebook, adding a separate constraint on the same information channel.

The episode also arrived as platforms were rapidly revising rules for war-related content; related coverage describes new policies on hate, violence and propaganda that could set wider precedents.

First-order effects

  • OSINT accounts tracking Russian military movements lost a distribution channel until Twitter reinstated some of them, while Twitter had to correct an enforcement error during a fast-moving conflict.
  • Twitter’s moderation team faced an immediate credibility problem: material used to document military activity was caught by enforcement intended for other content.

Second-order effects

  • Other platforms handling Ukraine footage, including TikTok, faced sharper pressure to distinguish useful war documentation from content that violates moderation rules; its design was already described as challenging for moderation during the invasion.
  • Researchers and publishers relying on social platforms for open-source reporting became more exposed to both platform enforcement mistakes and state-level access restrictions.

Third-order effects

  • If wartime policy rewrites and error-prone enforcement persist together, platform moderation becomes a more consequential gatekeeper of open-source conflict information rather than merely a content-safety function.
  • The combination of platform removals and Russian network restrictions points toward a fragmented information environment in which availability depends on both company rules and national controls.

The trend: The Ukraine war is turning social-media moderation and network access into competing controls over the visibility of open-source conflict reporting.

Discussion

  • @yoyoel Yoel Roth on x
    We're closely investigating — but mass reporting is not a factor here. A small number of human errors as part of our work to proactively address manipulated media resulted in these incorrect enforcements. We're fixing the issue and reaching out directly to the affected folks. htt…
  • @twittersafety @twittersafety on x
    When using Twitter in conflict zones or other high-risk areas, it's important to be aware of how to control your account and digital information. Every situation is different, so here are some things to consider:
  • @elidourado Eli Dourado on x
    Twitter needs to do a better job of protecting these OSINT accounts. Russian controlled accounts are reporting them for fake violations and Twitter has been algorithmically suspending them for 12 hours. Twitter is part of the battlefield now. https://twitter.com/...
  • @yoyoel Yoel Roth on x
    We do not trigger automated enforcements based on report volume, ever, exactly because of how easily gamed that would be.
  • @osinttechnical @osinttechnical on x
    What really worries me the most (and IMO was demonstrated today) is that any Russian invasion will almost certainly include some form of mass reporting in order to disable smaller OSINT accounts.
  • @johndcook John D. Cook on x
    Twitter blocked the accounts that first reported the invasion of Ukraine. They said it was an error, and let's assume it was. What about their algorithms leads to such errors? https://www.theverge.com/...
  • @corintxt @corintxt on x
    When Russian troops began incursions into Ukraine, #OSINT analysts like @KyleJGlen, @OAlexanderDK and @sentdefender shared images & videos that helped track their movements. Then, they found their accounts locked for unspecified violations. https://www.theverge.com/... https://tw…
  • @reckless Nilay Patel on x
    The content moderators of war https://www.theverge.com/...
  • @idahobones @idahobones on x
    the twitter OSINT community needs to be protected. who else will spend the day retweeting tiktok videos other people find and whiffing on invasion timelines. https://twitter.com/...
  • @trustlessstate @trustlessstate on x
    This why we need unstoppable apps It's not just finance that needs 24/7/365 platforms Web3 protocols need to be resistant from attack. If Putin can force pockets of Twitter to go offline, then we aren't able to express our needs as humans https://www.theverge.com/... via @Verge
  • @blackamazon @blackamazon on x
    If only you had a comms model that didn't depend on catching your attention by being appropriately “relevant” to get a response https://twitter.com/...
  • @fabiochiusi Fabio Chiusi on x
    “Researchers raised concerns that the account suspension could have been part of a mass reporting campaign intended to disable OSINT accounts during a Russian invasion” Twitter accounts sharing video from Ukraine are being suspended https://www.theverge.com/...
  • @osinttechnical @osinttechnical on x
    Russia is very, very social media savvy. They understand how to manipulate and control a narrative.
  • @respectisvital Alex Tiffin on x
    This is pretty important. There have been some great reports coming out if Eastern Ukraine and Western Russia because of the legwork done by OSINT accounts. Stopping them, stops the footage etc you've been seeing. https://twitter.com/...
  • @aprilwright @aprilwright on x
    Accounts sharing media from Ukraine are crucial sources of Intel for monitoring Russian troop activities Researchers and reporters who rely on material from social media/OSINT have found their Twitter accounts unexpectedly suspended Why? https://www.theverge.com/...
  • @marloegroup Robert Castro on x
    Twitter accounts sharing video from Ukraine are being suspended when they're needed most https://www.theverge.com/... via @Verge
  • @anthony Anthony DeRosa on x
    Supporters of Ukraine are concerned that the removal of Twitter accounts sharing OSINT from the region could benefit Russian military goals in the region https://www.theverge.com/...
  • @shashj Shashank Joshi on x
    Will OSINT function as expected in a conflict? Some accounts seem to be getting locked after being reported, at scale. Not hard to see who might want to do this. https://twitter.com/...
  • @tonyserrata Antonio Serrata on x
    Fair enough. Then it means that support staff doesn't really understand the implications of the accounts they're banning...may require some peer review before banning them. Because there's instances WHITE SUPREMACISTS and harassers stay on this platform and useful accounts don't …
  • @maximeristavi @maximeristavi on x
    as journalists from press freedom frontlines we've been warning american tech that their platforms are gamed by dictators and used to suppress dissent and critical voices on everyday basis — they would never listen. now this reaches clusterfuck proportions https://www.theverge.co…