2025-08-20
The Information
Source: Pylon, which uses AI to automate B2B customer service, raised $31M led by a16z and Bain Capital at a valuation in the hundreds of millions of dollars
Stephanie Palazzolo / The Information : X: @steph_palazzolo X: Stephanie Palazzolo / @steph_palazzolo : Pylon, a self-described “Zendesk-killer,” has raised $31M from A16Z and BCV at a valuation in t...
2019-12-04
TechCrunch
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Kustomer, an omnichannel CRM platform for enterprise customer service, raises $60M Series E led by Coatue, bringing its total raised to ~$173M
Kustomer, a CRM startup that's taking on the likes of Zendesk, Salesforce, and many other bigger and older providers, has closed yet another round of funding …
2019-05-29
TechCrunch
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Kustomer, an omnichannel SaaS platform for enterprise customer service, raises $40M Series D led by Tiger Global, bringing its total raised to ~$114M
On the heels of customer service company Zendesk announcing an acquisition to expand its omni-channel offering, one of the upstarts nipping …
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