Zendesk

Zendesk agrees to acquire Forethought, which makes AI-powered customer support software, for an undisclosed sum; Forethought has raised $115M

Zendesk agrees to acquire Forethought, which makes AI-powered customer support software, for an undisclosed sum; Forethought has raised $115M

Zendesk is acquiring Forethought, a company that builds software to automate customer service interactions, the companies announced on Wednesday.

Zendesk agrees to be acquired by an investor group in an all-cash deal valuing the company at ~$10.2B and will go private once the deal closes; stock is up 25%+

Lauren Feiner / CNBC :

Zendesk to be acquired by an investor group in an all-cash deal valuing the company at ~$10.2B and will go private once the deal closes; stock is up 30%+

- Customer experience software company Zendesk agreed to be acquired by an investor group in an all-cash transaction valuing it around $10.2 billion.

Sources: Zendesk has hired Qatalyst Partners and is reaching out to potential buyers including software companies and private equity firms

Bloomberg :

Zendesk terminates its $4.1B plan to acquire Momentive, which owns SurveyMonkey, after Zendesk stockholders voted to reject the deal

Ron Miller / TechCrunch :

Zendesk says it rejected a $17B takeover proposal from a group of private equity firms that sources say includes Thoma Bravo, Permira, and Advent International

Communications firm rejects bid from private-equity consortium; Thoma Bravo circles, too, and Jana Partners plans proxy fight

Jana Partners urges Zendesk to abandon its plans to acquire Momentive, which owns SurveyMonkey, rather than wait for a shareholder vote; Zendesk closed up 7.36%

Cara Lombardo / Wall Street Journal :

Zendesk announces plans to acquire Momentive, which owns SurveyMonkey, in an all-stock deal worth nearly $4B; Zendesk stock falls 16% after hours

Zendesk is acquiring sales force automation platform Base, which has raised more than $50M, for an undisclosed purchase price

Ron Miller / TechCrunch :