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Chronicles

The story behind the story

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Netflix began to build its Black content catalog, the envy of Hollywood, in 2015 after the success of “Orange Is the New Black” and a memo from Black employees

The company didn't set out to build a big library of Black programming, but now it's the envy of its rivals. Tweets: @benyt , @benyt , @wajahatali , @rakeshlobster , @stevensantos , @katrina_hrm , @saba_h , @mikalfm , @dabeard , @cparsons , @durgaraghunath , @gnagesh , @rolandsmartin , and @loudmouthjulia See also Mediagazer Tweets: Ben Smith / @benyt : How Netflix Beat Hollywood to a Generation of Black Content https://www.nytimes.com/... Ben Smith / @benyt : Previously untold story: A 2015 internal memo warning Netflix was missing an opportunity with Black programming https://www.nytimes.com/... https://twitter.com/... @wajahatali : Trust me. Based off recent conversations I've had folks in media and Hollywood still don't get it but the ones that do will be the winners in the end. https://www.nytimes.com/... Rakesh Agrawal / @rakeshlobster : Netflix has also been able to tackle other groups (e.g. Indians) by aggregating audiences across the diaspora. Better than the milquetoast programming on network TV. (He says into season 8 of friends and having counted <10 black people w/speaking roles.) https://www.nytimes.com/... Steven Santos / @stevensantos : In related news, Netflix tends to dump their Latinx-themed programs like ON MY BLOCK and GENTEFIED without much promotion and they're still finding audiences. It took me two years to find out the former even existed. https://twitter.com/... Katrina Jones / @katrina_hrm : “The story of how the company got there didn't start with a visionary founder's decision, a memo or a culture of promoting Black executives. It's a story of stops and starts, internal tensions, corporate competition, social media and personal connections.” https://www.nytimes.com/... Saba Hamedy / @saba_h : “Hollywood is scrambling, in its traditional way — late, liberal, a bit ham-handed — to catch up with this cultural moment” https://www.nytimes.com/... via @benyt @mikalfm : Product strategy isn't about product features. It's about conviction. What do you believe with conviction greater than your competition can muster. Netflix nonlinear schedule and personalized algorithms enable heterogeneous content as a strategy. https://www.techmeme.com/... David Beard / @dabeard : How Netflix outmaneuvered Hollywood to capture this moment. It's “the foremost and most robust distributor of Black images in the world,” says @Ava DuVernay, producing a new Netflix series on blacklisted former #NFL QB @Kaepernick7 https://www.nytimes.com/... @benyt #GeorgeFloyd Christi Parsons / @cparsons : When your company's Black employees get together and tell you how to make your business better, you probably ought to listen https://www.nytimes.com/... Durga Raghunath / @durgaraghunath : How one show can herald massive change - the success of #OrangeIsTheNewBlack brought the power of diverse voices onto the table ⁦@netflix⁩ https://www.nytimes.com/... Gautham Nagesh / @gnagesh : Hint: they hired black people and gave them decision-making power https://twitter.com/... @rolandsmartin : I've told many folks that @netflix had a Black programming strategy and @hulu @PrimeVideo doesn't. Black folks watch more TV than anyone else. This is a no-brained if you want brand allegiance. @hbomax #ApplePlus @disneyplus better pay attention! https://twitter.com/... Julia Alexander / @loudmouthjulia : Netflix would go on to spend $250 million for two of ABC's top creators ($100M to Kenya Barris and $150 million to Shonda Rhimes) in overall deals. https://www.nytimes.com/... https://twitter.com/... See also Mediagazer

New York Times Ben Smith

Context & Ripple Effects

Netflix's Black catalog was not an accident of scale: after Orange Is the New Black proved demand, a 2015 internal memo from Black employees warned leadership it was missing an opening, and the company responded by hiring Black staff and handing them real decision-making power over programming — a notable move inside a company better known for the [[a:935508|tug of war between its data-driven tech team and its relationship-oriented Hollywood executives]].

That bet aged well. As subscriber growth wobbled and rivals circled, Netflix faced a dire need for in-house hits, and the catalog it had quietly assembled — anchored by roughly $250M in overall deals with Kenya Barris and Shonda Rhimes — became exactly the proprietary supply its competitors lacked, making it what this reporting calls the envy of Hollywood.

First-order effects

  • Netflix's $100M Barris and $150M Rhimes deals set the market price for proven Black creators, forcing every rival buyer in Hollywood to bid against that benchmark or lose the talent.
  • Legacy networks like ABC, which cultivated many of these showrunners, now watch them decamp to a single deep-pocketed streamer that can guarantee ownership-free creative latitude at nine-figure sums.

Second-order effects

  • Competitors are pushed to imitate the mechanism, not just the output — hiring underrepresented executives with actual greenlight authority — because the memo story shows the catalog came from internal advocacy, not a licensing spree.
  • An exclusive catalog of Black programming functions as a retention asset: with Nielsen showing Netflix capturing 70–80% of the US top 10 weekly, differentiated owned content is what keeps that share defensible as rivals launch competing services.

Third-order effects

  • If the pattern holds, streaming advantage accrues to whoever signed inclusive talent earliest — representation becomes procurement strategy, and libraries built around loyal, historically underserved audiences become the durable moat as the market consolidates toward the few dominant platforms studios already feared in 2016.

The trend: The streaming arms race is shifting from licensed volume to owned catalogs built around loyal, underserved audiences, with nine-figure creator deals as the currency of differentiation.

Discussion

  • @benyt Ben Smith on x
    How Netflix Beat Hollywood to a Generation of Black Content https://www.nytimes.com/...
  • @benyt Ben Smith on x
    Previously untold story: A 2015 internal memo warning Netflix was missing an opportunity with Black programming https://www.nytimes.com/... https://twitter.com/...
  • @wajahatali @wajahatali on x
    Trust me. Based off recent conversations I've had folks in media and Hollywood still don't get it but the ones that do will be the winners in the end. https://www.nytimes.com/...
  • @rakeshlobster Rakesh Agrawal on x
    Netflix has also been able to tackle other groups (e.g. Indians) by aggregating audiences across the diaspora. Better than the milquetoast programming on network TV. (He says into season 8 of friends and having counted <10 black people w/speaking roles.) https://www.nytimes.com/.…
  • @stevensantos Steven Santos on x
    In related news, Netflix tends to dump their Latinx-themed programs like ON MY BLOCK and GENTEFIED without much promotion and they're still finding audiences. It took me two years to find out the former even existed. https://twitter.com/...
  • @katrina_hrm Katrina Jones on x
    “The story of how the company got there didn't start with a visionary founder's decision, a memo or a culture of promoting Black executives. It's a story of stops and starts, internal tensions, corporate competition, social media and personal connections.” https://www.nytimes.com…
  • @saba_h Saba Hamedy on x
    “Hollywood is scrambling, in its traditional way — late, liberal, a bit ham-handed — to catch up with this cultural moment” https://www.nytimes.com/... via @benyt
  • @mikalfm @mikalfm on x
    Product strategy isn't about product features. It's about conviction. What do you believe with conviction greater than your competition can muster. Netflix nonlinear schedule and personalized algorithms enable heterogeneous content as a strategy. https://www.techmeme.com/...
  • @dabeard David Beard on x
    How Netflix outmaneuvered Hollywood to capture this moment. It's “the foremost and most robust distributor of Black images in the world,” says @Ava DuVernay, producing a new Netflix series on blacklisted former #NFL QB @Kaepernick7 https://www.nytimes.com/... @benyt #GeorgeFloyd
  • @cparsons Christi Parsons on x
    When your company's Black employees get together and tell you how to make your business better, you probably ought to listen https://www.nytimes.com/...
  • @durgaraghunath Durga Raghunath on x
    How one show can herald massive change - the success of #OrangeIsTheNewBlack brought the power of diverse voices onto the table ⁦@netflix⁩ https://www.nytimes.com/...
  • @gnagesh Gautham Nagesh on x
    Hint: they hired black people and gave them decision-making power https://twitter.com/...
  • @rolandsmartin @rolandsmartin on x
    I've told many folks that @netflix had a Black programming strategy and @hulu @PrimeVideo doesn't. Black folks watch more TV than anyone else. This is a no-brained if you want brand allegiance. @hbomax #ApplePlus @disneyplus better pay attention! https://twitter.com/...
  • @loudmouthjulia Julia Alexander on x
    Netflix would go on to spend $250 million for two of ABC's top creators ($100M to Kenya Barris and $150 million to Shonda Rhimes) in overall deals. https://www.nytimes.com/... https://twitter.com/...