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Salesforce announces Headless 360, an initiative that will give AI agents access to Salesforce's platform capabilities through APIs, MCP tools or CLI commands

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing “Headless 360” …

VentureBeat Michael Nuñez

Discussion

  • @benioff Marc Benioff on x
    Welcome Salesforce Headless 360: No Browser Required! Our API is the UI. Entire Salesforce & Agentforce & Slack platforms are now exposed as APIs, MCP, & CLI. All AI agents can access data, workflows, and tasks directly in Slack, Voice, or anywhere else with Salesforce Headless
  • @marcelolima Marcelo P. Lima on x
    This is revolutionary, because now you can build any user interface you want to interact with Salesforce. This completely defangs the bear thesis of UI moving elsewhere. $CRM [video]
  • @levie Aaron Levie on x
    Agents are going to use software 100X more than people will in the future. As a result, enterprise platforms will become headless and be able to work with any agent on or off platform. If you don't do that you're DOA. What some have missed is that this creates vastly more
  • @vibemarketer_ J.B. on x
    salesforce going headless is bigger than people realize. software has been priced per seat for decades. the entire business model assumes a person logs in, clicks around, and gets value from a dashboard. agents don't log in. they make API calls. so what happens to per-seat
  • @davemorin Dave Morin on x
    Salesforce was one of the original REST APIs. We learned everything from them at Facebook in the early days building our API. Great to see this @Benioff! Will be amazing for the @openclaw community.
  • @scobleizer Robert Scoble on x
    This is evidence of a new “headless” Web being developed by the nerds. A Web just for people's agents to come and visit and do business with. Web 1.0: sharing info. Web 2.0: making it dynamic. Web 3.0: making it trustworthy. Web 4.0: making it for agents. :-) I once gave
  • @chamath Chamath Palihapitiya on x
    The antidote to slop and entropy is giving an agent symbolic context that is language, hardware and database independent. A lot of that valuable content is in Slack. This is great.
  • @ivanburazin Ivan Burazin on x
    This is the future of SaaS. Thanks @Benioff for leading the way here. Hopefully the rest of the industry follow suit.
  • @adam_fish Adam Fish on x
    In 2026, your API is your product.
  • Shubham Kesar Shubham Kesar on linkedin
    Salesforce just made the boldest bet in its 27-year history.  The shift isn't coming.  It's here!  —  Headless 360 strips away …
  • r/technology r on reddit
    Salesforce launches Headless 360 to turn its entire platform into infrastructure for AI agents