Salesforce announces Headless 360, an initiative that will give AI agents access to Salesforce's platform capabilities through APIs, MCP tools or CLI commands
Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing “Headless 360” …
VentureBeat Michael Nuñez
Related Coverage
- What is Headless 360, Salesforce's new suite of tools for third-party AI agents? The Indian Express
- MCP Protocol Is About to Change How You Use AI Cherry Creek News · Sofia Reyes
- Salesforce launches Headless 360 to support agent-first enterprise workflows CIO.com · Anirban Ghoshal
- Salesforce Aims to Redefine CRM Access with Headless 360 CX Today · Francesca Roche
- Why Salesforce Headless 360 matters Constellation Research · Larry Dignan
- Salesforce drops the UI; DuckDB hits the lake Runtime · Tom Krazit
- Salesforce CEO Marc Benioff says APIs are the new UI for AI agents The Decoder · Matthias Bastian
- Idenfy launches MCP server to bring live API docs into AI assistants Biometric Update · Lu-Hai Liang
- The Great Beheading Begins Health API Guy · Brendan Keeler
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- Headless everything for personal AI. Matt Webb thinks headless services are about to become much more common: … Simon Willison's Weblog · Simon Willison
Discussion
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@benioff
Marc Benioff
on x
Welcome Salesforce Headless 360: No Browser Required! Our API is the UI. Entire Salesforce & Agentforce & Slack platforms are now exposed as APIs, MCP, & CLI. All AI agents can access data, workflows, and tasks directly in Slack, Voice, or anywhere else with Salesforce Headless
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@marcelolima
Marcelo P. Lima
on x
This is revolutionary, because now you can build any user interface you want to interact with Salesforce. This completely defangs the bear thesis of UI moving elsewhere. $CRM [video]
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@levie
Aaron Levie
on x
Agents are going to use software 100X more than people will in the future. As a result, enterprise platforms will become headless and be able to work with any agent on or off platform. If you don't do that you're DOA. What some have missed is that this creates vastly more
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@vibemarketer_
J.B.
on x
salesforce going headless is bigger than people realize. software has been priced per seat for decades. the entire business model assumes a person logs in, clicks around, and gets value from a dashboard. agents don't log in. they make API calls. so what happens to per-seat
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@davemorin
Dave Morin
on x
Salesforce was one of the original REST APIs. We learned everything from them at Facebook in the early days building our API. Great to see this @Benioff! Will be amazing for the @openclaw community.
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@scobleizer
Robert Scoble
on x
This is evidence of a new “headless” Web being developed by the nerds. A Web just for people's agents to come and visit and do business with. Web 1.0: sharing info. Web 2.0: making it dynamic. Web 3.0: making it trustworthy. Web 4.0: making it for agents. :-) I once gave
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@chamath
Chamath Palihapitiya
on x
The antidote to slop and entropy is giving an agent symbolic context that is language, hardware and database independent. A lot of that valuable content is in Slack. This is great.
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@ivanburazin
Ivan Burazin
on x
This is the future of SaaS. Thanks @Benioff for leading the way here. Hopefully the rest of the industry follow suit.
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@adam_fish
Adam Fish
on x
In 2026, your API is your product.
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Shubham Kesar
Shubham Kesar
on linkedin
Salesforce just made the boldest bet in its 27-year history. The shift isn't coming. It's here! — Headless 360 strips away …
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r/technology
r
on reddit
Salesforce launches Headless 360 to turn its entire platform into infrastructure for AI agents