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Chronicles

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Ford says it will start rolling out OTA updates to its vehicles at scale, including adding Alexa later this year to 700K eligible vehicles

The Verge Andrew J. Hawkins

Context & Ripple Effects

Ford's over-the-air push is the software layer catching up to commitments it made earlier in 2021, when it signed a six-year Google Cloud deal to run connected-vehicle services and put millions of cars on Android from 2023. Alexa in the cabin is also old ambition, not new: Ford was working on linking SYNC to Echo and the Wink smart-home platform back in 2016.

What changes now is scale and delivery. GM already put Alexa into Chevrolet, Buick, GMC and Cadillac infotainment systems, and Toyota followed in 2018 — but those were baked in at the factory. Shipping Alexa via OTA to 700K vehicles already on the road is what turns the feature into a recurring software relationship.

First-order effects

  • Roughly 700K existing Ford owners gain Alexa later this year without a dealer visit, the first visible payoff of Ford's OTA pipeline — and Ford gains a direct software channel to vehicles it already sold.

Second-order effects

  • Amazon extends its in-car footprint across GM, Toyota and now Ford, and with Ford's infotainment moving to Android in 2023 the cabin stack consolidates around Google's OS with Amazon's voice layer on top.

Third-order effects

  • If OTA delivery at scale holds, the differentiator between automakers shifts from hardware trim at purchase to the software a car can receive afterward — making dealer-visit feature updates and factory-baked infotainment look obsolete.

The trend: Cars are becoming software-updatable platforms, with Amazon embedding Alexa across major automakers' fleets and Google supplying the underlying OS.

Discussion

  • @sokane1 Sean O'Kane on x
    Ford is now calling its over-the-air software updates “Power Ups.” Is this the first branded OTA update in automotive? https://www.theverge.com/...
  • @campuscodi Catalin Cimpanu on x
    Who's the person who posted “add Alexa support to my car” on the Ford customer portal and what part of the Apple Park campus do they work in? 😑 https://t.co/al3Lr17mG6