2020-06-08
MIT Technology Review
As many Chinese manufacturers face low overseas demand due to the coronavirus, companies like Pinduoduo and JD have helped many launch their own domestic brands
Ask Zhu Kaiyu about his factory, and he can rattle off a series of statistics meant to impress: 15,000 square meters … Tweets: @_karenhao Tweets: Karen Hao / @_karenhao : As China's access to internat...
2020-05-15
MIT Technology Review
As pandemic-related budget cuts come to call centers, organizations turn to chatbots like IBM's Watson to filter calls, reducing the need for human operators
Karen Hao / MIT Technology Review : Tweets: @_karenhao , @digi_ad , and @cortnie_cdo Tweets: Karen Hao / @_karenhao : Call centers have long been a frontier of workplace automation, but the pandemic ...
2020-05-08
MIT Technology Review
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A look at how JD.com and Alibaba's Taobao in China used livestreaming to help farmers engage with their customers and sell more products amid COVID-19
Karen Hao / MIT Technology Review :
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