2024-02-17
Vancouver Sun
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Canada's Civil Resolution Tribunal rules that Air Canada must give a passenger a retroactive discount, which was erroneously promised by the airline's chatbot
Air Canada appears to have quietly killed its costly chatbot support — https://arstechnica.com/... Jeffrey P. Bigham / @jbigham@hci.social : open season on “redteaming” these annoying company chatbo...
2021-02-01
MIT Technology Review
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VAMS, a CDC website built by Deloitte at a cost of $44M to manage rollout of the COVID-19 vaccine, has been abandoned by states due to bugs and problems
mission comes second, profit comes first. And that comes at a cost: vaccines delayed, loved ones lost. https://twitter.com/... Lawrence Mower / @lmower3 : Unreliable registration, problems that lock s...
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