The Commonwealth Bank of Australia says generative AI tools have helped it lower frauds by 30% and reduce call center customer wait times by 40% in 2024
“The technology helped lower frauds by 30% and its AI messaging app trimmed call center customer wait times by 40% this year.” — AI Cuts Scam Losses, Speeds Up Home Loans at Top Australia Bank — w...
The Commonwealth Bank of Australia says generative AI tools have helped it lower frauds by 30% and reduce call center customer wait times by 40% in 2024
- Customer scam losses at Commonwealth Bank cut in half — CEO Matt Comyn says many more AI use cases in development Bluesky: @msbrumfield.bsky.social , @radiobeartime.com , @mfulk.bsky.social , and @...
BSODs hit thousands of Windows PCs due to “a defect” in an update from CrowdStrike, taking banks, airlines, and more businesses offline; Microsoft is aware
or CrowdStrike Microsoft : HELPFUL LINKS — Get notified of outages that impact you — Building reliable applications on Azure The Record : IT teams scramble to recover from CrowdStrike incident as ...
Australia's largest bank Commonwealth Bank to become the country's first bank to offer customers crypto services, including cryptocurrency trading via its app
Commonwealth Bank of Australia will become the country's first to offer retail clients crypto services, Australia's largest bank …