2021-12-23
Bloomberg
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Internal docs show Amazon is struggling to retain Alexa device users; in some years between 2018-2021, 15%-25% of new users were no longer active after one week
Each holiday season since 2015, Amazon.com Inc. has counted on selling a lot of its Alexa voice-controlled smart speakers.
2020-04-16
Wall Street Journal
3 related
Sources: Amazon is redesigning its website to get customers to put fewer items in their carts while it contends with an immense surge in order volumes
Retailer cancels Mother's Day promotions, uses other tools to limit strain of order surge — Amazon.com Inc. is retooling its website …
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