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Internal memo: Amazon will stop offering Amazon Care at the end of 2022, after determining that it wasn't “the right long-term solution” for enterprise clients

Amazon will stop offering its Amazon Care primary health-care services at the end of this year, according to an internal memo …

GeekWire Todd Bishop

Discussion

  • @washingtonpost @washingtonpost on x
    People who work at Amazon Care learned the news in a meeting on Wednesday, according to two people with knowledge of the matter, who spoke on the condition of anonymity because they signed nondisclosure agreements. https://www.washingtonpost.com/ ...
  • @jackwestmd H. Jack West on x
    Surprised to see $AMZN throw in the towel so quickly. Many could have told them health care will take more than a brief trial campaign to overhaul. Amazon to shut down its telehealth offering - The Washington Post - https://www.washingtonpost.com/ ... #GoogleAlerts #Telemedicine
  • @berthacoombs Bertha Coombs on x
    “This isn't the end. This the beginning” in earnest of Amazon's healthcare strategy one source tells me; another sign Neil Lindsay is eying $SGFY to go after the fast-growing Medicare Advantage market. Details via ⁦@annierpalmer⁩ https://www.cnbc.com/...
  • @ceodonovan Caroline O'Donovan on x
    Amazon Care signed a deal with Hilton to provide health care to its more than 100k employees less than a year ago. Now Amazon is shutting the whole thing down, saying it didn't create enough value for enterprise customers. https://twitter.com/...
  • @washingtonpost @washingtonpost on x
    Amazon Care has half a dozen corporate customers including Hilton, Silicon Labs, Precor, and Amazon-owned Whole Foods. Workers were told the service was shutting down because those customers did not see the value in the service, one of the people said. https://www.washingtonpost.…
  • @chrissyfarr Christina Farr on x
    Scoop here from @geekwire on Amazon Care shutting down, per an Internal Memo. My speculative comment is that it was inevitable after the One Medical buy-up. Too much awkward overlap here. Makes sense & I don't think it's indicative of much else. https://www.geekwire.com/...
  • @toddbishop @toddbishop on x
    Even considering the overlap with Amazon's pending One Medical acquisition, the decision to end Amazon Care is a surprise. Our story includes the full internal memo: https://www.geekwire.com/...