Amazon says it resolved the underlying issues that caused an AWS outage starting around 10:45am ET and is “working towards recovery of any impaired services”
Yesterday AWS East experienced an outage, here are notable points: govtech.com : What caused Tuesday's major Amazon outage? Tweets: Shh / @worldwise001 : I'm almost certain the images on the McDonald's kiosk are hosted in an S3 bucket in us-east https://twitter.com/... Annie Palmer / @annierpalmer : Fun side effect of today's AWS outage: Amazon warehouse and delivery workers, along with Flex drivers, said they were unable to access critical apps, so they can't scan packages or load delivery routes. https://www.cnbc.com/... Rep. Katie Porter / @repkatieporter : System failures like these threaten the stability of our economy. Amazon Web Services controls 33% of the cloud services market—and all banks use the cloud. We need more federal oversight of cloud service providers to keep our financial systems secure. https://www.theverge.com/... Hari Kunzru / @harikunzru : Deliveries *and* Netflix? That's more or less the entire US pandemic economy https://twitter.com/... Grady Booch / @grady_booch : “A distributed system is one in which the failure of a computer you didn't even know existed can render your own computer unusable.” — Leslie Lamport, 1987 https://twitter.com/... @nixcraft : AWS truly powers the Internet and ecom when outages hit: 26% Netflix usage went down, including Disney+ Amazon's own deliveries were affected too. At least they paid for the day of deliveries without delivering any packages and told drivers to go home https://www.detroitnews.com/ ... @beatstars : Unfortunately this AWS outage is affecting BeatStars too 🤦♂️. We are talking to our reps at Amazon for updates. So sorry everyone 🙏 https://twitter.com/... Joe Weisenthal / @thestalwart : “A widespread outage that affected https://amazon.com/ Inc. and all of its cloud services on Tuesday morning hit ticket-sale platform Ticketmaster, delaying the pre-sale window for Adele's new tour by four hours.” https://www.bloomberg.com/... Noah Higgins-Dunn / @higginsdunn : today is the day we learn how important AWS is https://www.cnbc.com/... Ari Levy / @levynews : “this is annoying and why is nobody responding to my jeff@amazon.com emails?” https://www.cnbc.com/... Steve Kovach / @stevekovach : Amazon delivery workers say they can't make deliveries while AWS is down https://www.cnbc.com/... @mhoye : Imagine being part of a team of engineers that can't build a reliable doorbell. https://twitter.com/... Smart Home Solver / @smarthomesolver : I was trying to debug why my smart lights were not turning on with the Alexa routine. Oh AWS is down... Yep that will do it! https://twitter.com/... Kevin Beaumont / @gossithedog : Can't setup my new Roomba as it says AWS is down, lols. Can't post screenshot from iPhone of this as iCloud can't sync the photo to my iPad.. as Apple use AWS for photo syncing. 👏 https://twitter.com/... Sucharita Kodali / @smulpuru : So is the Amazon webstore not on AWS? Because it's still running. https://twitter.com/... Dieter Bohn / @backlon : Second I saw this I thought “hmm I am having furniture delivered soon I should go check in case my doorbell isn't working” and sure enough somebody was knocking on my front door and I hadn't heard it. Service journalism! https://twitter.com/...
The VergeRichard Lawler
Context & Ripple Effects
Amazon's recovery update follows a broad AWS disruption that reached consumer apps, entertainment services and payments, making the incident more than a backend reliability event. It also had an operational edge: the same outage blocked Amazon workers and Flex drivers from logistics tools, as detailed in the delivery-app disruption.
The episode fits a recurring AWS availability risk: a prior North American outage also affected a wide set of internet services, showing how failures at one cloud provider propagate across otherwise separate brands.
First-order effects
Amazon can restore impaired AWS services, while its warehouse and delivery teams regain access to the apps needed to scan packages and load routes.
Affected services such as Alexa, iCloud photo syncing and connected-home setups move from outage handling toward normal operation as AWS recovers.
Second-order effects
Ticketmaster must manage the effects of its roughly four-hour Adele presale delay even after the underlying cloud services return.
Disney+, Netflix and other cloud-dependent consumer services can recover usage, but the interruption exposes the operational cost of relying on a shared AWS region.
Third-order effects
Rep. Katie Porter's call for greater federal oversight puts cloud-service resilience closer to a critical-infrastructure policy question when an outage disrupts commerce, logistics and household services at once.
If repeated multi-service outages persist, large cloud customers will face stronger pressure to treat regional concentration as a recurring availability risk rather than a one-off incident.
The trend:Cloud computing is being treated increasingly as utility-like infrastructure because a single provider disruption can cascade into consumer services and physical operations.
Fun side effect of today's AWS outage: Amazon warehouse and delivery workers, along with Flex drivers, said they were unable to access critical apps, so they can't scan packages or load delivery routes. https://www.cnbc.com/...
AWS truly powers the Internet and ecom when outages hit: 26% Netflix usage went down, including Disney+ Amazon's own deliveries were affected too. At least they paid for the day of deliveries without delivering any packages and told drivers to go home https://www.detroitnews.com/…
Unfortunately this AWS outage is affecting BeatStars too 🤦♂️. We are talking to our reps at Amazon for updates. So sorry everyone 🙏 https://twitter.com/...
System failures like these threaten the stability of our economy. Amazon Web Services controls 33% of the cloud services market—and all banks use the cloud. We need more federal oversight of cloud service providers to keep our financial systems secure. https://www.theverge.com/..…
“A distributed system is one in which the failure of a computer you didn't even know existed can render your own computer unusable.” — Leslie Lamport, 1987 https://twitter.com/...
“A widespread outage that affected https://amazon.com/ Inc. and all of its cloud services on Tuesday morning hit ticket-sale platform Ticketmaster, delaying the pre-sale window for Adele's new tour by four hours.” https://www.bloomberg.com/...
Can't setup my new Roomba as it says AWS is down, lols. Can't post screenshot from iPhone of this as iCloud can't sync the photo to my iPad.. as Apple use AWS for photo syncing. 👏 https://twitter.com/...
Second I saw this I thought “hmm I am having furniture delivered soon I should go check in case my doorbell isn't working” and sure enough somebody was knocking on my front door and I hadn't heard it. Service journalism! https://twitter.com/...
“Amazon warehouse workers and delivery drivers say the company's delivery infrastructure has ground to a halt... because the Flex app used for delivery operations and the Dolphin app, which is used for time tracking and other operations, have been down” https://www.vice.com/...
An Amazon delivery driver in Washington state told @annierpalmer operations have been at a standstill since about 8am PT today https://www.cnbc.com/...
It's amazing an outage of just one unit could take down so much of the web (including my email provider). I don't think so much of the web should be in the hands of such an unregulated company. But that's me! https://www.cnbc.com/...
I confess I kinda hoped we'd learned this lesson when the Facebook outage locked the SREs out of the building so they couldn't fix the outage https://twitter.com/...
Amazon's delivery infrastructure has ground to a halt and been thrown into chaos due to today's AWS outage, hundreds of warehouse workers and delivery drivers say. https://www.vice.com/...
The AWS outage has brought warehouses and deliveries to a halt. “AWS servers are down, and only about 50 % of my people can deliver. Most cannot login,” an Amazon delivery company owner in Clearwater, Florida told Motherboard. https://www.vice.com/...
NEW: Many Amazon workers and delivery drivers can't work today because of AWS outage. Lots of them are rejoicing online. “I am making more money than Jeff Bezos in this moment. Everything is down worldwide and I am still getting paid double over time” https://www.vice.com/...
Websites and online services are experiencing outages and technical difficulties around the world because of an ongoing Amazon Web Services outage. Meanwhile, Amazon's delivery infrastructure has ground to a halt. https://www.vice.com/...