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Frances Haugen's documents have been useful to the press and groups opposing Facebook, but reporting should now expand to examine Haugen and her backers' goals

> regulators —> legislation, we're not going to get the outcome we're hoping for. 7/n Joe Bak-Coleman / @jbakcoleman : My concern is that we're going to address “move fast and break things” with “regulate fast and break things”. Of course, it's great to get journalistic insight into exactly how amoral the organizational structure of FB is... 6/n @geordiestory : @antoniogm I've read 10-15 different stories now and I've yet to see what's so new and shocking to justify two weeks of blanket coverage. Jeff Horwitz / @jeffhorwitz : The most important thing that could be done with these documents is ... read them? All? I get the desire to roll out stories and takes, but we spent many months with this material and I'm still grappling with some of it. Quick turns are overrated. https://twitter.com/... Antonio García Martínez / @antoniogm : This is the 2016 Facebook panic all over again, but with fewer Russians. You'd think the storyline would get old, but no... Joe Bak-Coleman / @jbakcoleman : @FrancesHaugen courageously leaked a trove of internal information, yet so far it is only in the hands of politicians, regulators, and a *ton* of journalists. 4/n Antonio García Martínez / @antoniogm : As for why this is getting nonstop coverage: Aside from mere anti-FB animus, the aesthetics of all this—a compelling whistleblower, leaked docs, internal discussions of (known) tradeoffs—plays precisely into the necessary Aaron Sorkin drama and regnant journalist epistemology. Antonio García Martínez / @antoniogm : For the millionth time, the media is fabricating a moral panic around their belated discovery that Facebook does what they do, but better, more scalably, and more profitably. Daphne Keller / @daphnehk : FB has incentives to pick and choose facts/docs that make it look good. Whistleblowers have incentives to do the opposite. Journalists are supposed to recognize and respond thoughtfully to both these things, recognizing there's a larger universe of facts they're not seeing. https://twitter.com/... David / @hcetamd : @antoniogm Pretty much all attacks on Facebook, YouTube, and Twitter have been by mainstream media calling them out in hit pieces for being problematic in some way. For some reason, the MSM has this perceived monopoly on legitimacy, but it seems to be fading fast as they get more desperate. Antonio García Martínez / @antoniogm : There's almost nothing novel in the leaked Facebook docs, other than confirmation of Facebook's slowing growth and aging userbase. Everything being discussed now was being discussed years ago. There were whole chapters in Chaos Monkeys about it. Big whoop. Glenn Greenwald / @ggreenwald : After the 2016 election, Democrats created a list of villains they decided were to blame for their loss (everyone but themselves, basically): Russia, WikiLeaks/Assange, Facebook, non-compliant journalists, etc. So many ongoing controversies are them waging war on these villains. https://twitter.com/... Chris Tolles / @tolles : @antoniogm @balajis What the last administration showcased was that journalism can't successfully take down large enough targets who have no shame, despite the combined efforts of all of them trying to do so Joe Bak-Coleman / @jbakcoleman : Take a moment to reflect on how we'd feel if BP owned the world's thermometers and the reality of climate change was leaked and being sorted out external to climate scientists. 5/n Gretchen Peters / @gretchenspeters : @jbakcoleman not just academics, also NGOs that actually study and have knowledge about the issues they discuss. There's some misinfo (how ironic!) in the reporting and a lot of important-sounding content getting scant attention. @resetdottech @luminategroup Zeynep Tufekci / @zeynep : Definitely need academics and civil society in this discussion. There is little easy here, and need depth. https://t.co/BV4FmGhu1n @pinboard : I think we can live our whole lives happy without academia's take on Facebook, but otherwise wholeheartedly agree with this critique. https://twitter.com/... Alex Stamos / @alexstamos : Anyway, looking forward to the next 3,000 word article from the consortium bemoaning amplification impacts while relying upon one slide title and two quotes from an otherwise unreleased 40 slide deck. Alex Kantrowitz / @kantrowitz : There's an optimal growth rate for Facebook Groups. If they grow too fast, meaningful connections decline. https://twitter.com/... @rmac18 : I'm 100% in favor of everyone seeing the docs, but I think people underestimate how much of a shitshow undertaking it's been taking in the docs, which are largely unstructured and only partially redacted. It'll get there, but it's going to take time. https://twitter.com/... Dell Cameron / @dellcam : Shoshana & I just launched a live blog for #FacebookPapers. We'll be posting *complete docs* that catch our eye that may not get the full-story treatment anywhere. My first post is of internal chatter about negative Facebook coverage in the press. https://gizmodo.com/... Charlie Warzel / @cwarzel : this morning i wrote about how it was weird that none of the raw documents were published in yesterday's stories. pretty great that more pubs got brought in and now they are going to show some of the docs https://twitter.com/... Nina Jankowicz / @wiczipedia : Strongly identify with this sentiment from @cwarzel's latest newsletter. https://warzel.substack.com/ ... https://twitter.com/... James Cook / @jamesliamcook : My appetite for technology news is probably higher than most and I'm struggling to know where to begin digesting all of this. Do I read everything? One longread? Or do I wait for a TV show or book to come out in several months? James Cook / @jamesliamcook : Sure enough, here's @CaseyNewton from his excellent @platformer email sent overnight https://www.platformer.news/ ... https://twitter.com/... Kent Bye VoicesOfVR / @kentbye : 7/ @CaseyNewton was one of the only independent news outlets to get access to the unredacted Facebook Files, & has some interesting behind-the-scenes reflections on the whole process. Links to the 53 articles published today. https://www.platformer.news/ ... https://twitter.com/... https://twitter.com/... Arianna Ciccone / @_arianna : “Since I joined the consortium, the question of who is using whom, and for what, has been nagging at me. As we enter this next phase, it's time for that question to come to the fore” > How Facebook decides which countries need protection | @CaseyNewton https://www.platformer.news/ ... Martin Sfp Bryant / @martinsfp : What's the agenda behind the Facebook Papers? “Since I joined the consortium, the question of who is using whom, and for what, has been nagging at me. As we enter this next phase, it's time for that question to come to the fore.” https://www.platformer.news/ ... @jose_moreno : “It's also clear that Haugen has become extremely useful to an array of interest groups who, for one reason or another, would like to see Facebook disappear — for societal reasons, corporate reasons, or both. ” https://www.platformer.news/ ... Casey Newton / @caseynewton : I also shared some thoughts on the Facebook Papers project generally and some of my unease around it, and what's coming next https://www.platformer.news/ ... https://twitter.com/... Shannon Bond / @shannonpareil : @CaseyNewton with a portrait of a platform that's too big to comprehend (and also some very sharp questions about the interests at play in this entire whistleblower saga) https://www.platformer.news/ ... https://twitter.com/... James Cook / @jamesliamcook : The bewildering scale of recent leaked document stories such as today's Facebook Files and the Pandora Papers make it difficult for readers to consume and understand the news. How are casual readers meant to digest all of this, for example? https://www.protocol.com/... John Robb / @johnrobb : Facebook's election management system for 2019/20 by degree of effort. “tier zero” Highest. US, Brazil, and India. “tier one” Germany, Indonesia, Iran, Israel and Italy “tier two” 22 countries “tier three” rest of the world https://www.platformer.news/ ... Casey Newton / @caseynewton : I wrote about how Facebook sorts countries into tiers to determine which moderation resources they will get, and the enormous challenge the company has given itself https://www.platformer.news/ ... https://twitter.com/... Addis / @addisstandard : #Ethiopia: Facebook knew it was being used to incite violence in Ethiopia. It did little to stop the spread, documents show https://cnn.com/... ... documents reveal that Facebook's moderation efforts were no match for the flood of inflammatory content on its platform. See also Mediagazer

Platformer Casey Newton

Context & Ripple Effects

Haugen first emerged as the source behind the WSJ’s Facebook Files, arguing that Facebook put profits ahead of public safety; her claims then reached a broader audience through a televised account of Facebook’s alleged failures on hate speech and misinformation. Related coverage describes a deliberate expansion from the Journal to a wider group of outlets, while the documents also went to journalists and regulators.

The new emphasis is on the intermediaries around the leak: press organizations and groups opposing Facebook have used the material, but the article argues their source, incentives, and desired policy outcomes warrant comparable scrutiny.

First-order effects

  • Press outlets covering the Facebook Papers face pressure to separate what the documents independently establish from the advocacy aims of Haugen and her backers.
  • Groups using Haugen’s disclosures to press their case against Facebook become part of the accountability story rather than only amplifiers of it.

Second-order effects

  • A consortium publishing documents, including unredacted material, has a stronger need to explain editorial verification and source relationships as the material circulates beyond its initial reporting.
  • Facebook can contest not only the allegations in the documents but also the framing and political objectives surrounding their release, raising the stakes for transparent sourcing by its critics.

Third-order effects

  • Whistleblower-led platform oversight may increasingly turn on the governance of disclosure itself: who curates internal evidence, how it is distributed, and which regulatory outcomes its sponsors seek.
  • If news coverage adopts that standard consistently, advocacy networks and media partners will face more scrutiny alongside the companies whose internal records they expose.

The trend: Platform-accountability reporting is broadening from the contents of leaked records to the incentives and distribution networks that shape their public and regulatory impact.

Discussion

  • @jbakcoleman Joe Bak-Coleman on x
    The most troubling thing about the Facebook papers is the way that academics have largely been shut out of the process. A 🧵👇
  • @alexstamos Alex Stamos on x
    The release of these papers has been, ironically, optimized for engagement over understanding. And legislators are already proposing (mostly the same) changes to the rights and responsibilities of individuals and companies without civil society or academia getting a say. https://…
  • @swodinsky Shoshana Wodinsky on x
    good news pals! we're doing a live comb-thru of the hundreds (and hundreds) of facebook docs that were leaked to the press, and giving you guys open access to those docs when we can: https://gizmodo.com/...
  • @ewarren Elizabeth Warren on x
    Two years ago, I really thought we needed to break up Facebook. Today, I really really really think we need to break up Facebook.
  • @jbakcoleman Joe Bak-Coleman on x
    ...but we need to understand what's broken, how we could fix it, and who those fixes might impact. Those are empirical questions. If this goes from the press —> regulators —> legislation, we're not going to get the outcome we're hoping for. 7/n
  • @jbakcoleman Joe Bak-Coleman on x
    My concern is that we're going to address “move fast and break things” with “regulate fast and break things”. Of course, it's great to get journalistic insight into exactly how amoral the organizational structure of FB is... 6/n
  • @geordiestory @geordiestory on x
    @antoniogm I've read 10-15 different stories now and I've yet to see what's so new and shocking to justify two weeks of blanket coverage.
  • @jeffhorwitz Jeff Horwitz on x
    The most important thing that could be done with these documents is ... read them? All? I get the desire to roll out stories and takes, but we spent many months with this material and I'm still grappling with some of it. Quick turns are overrated. https://twitter.com/...
  • @antoniogm Antonio García Martínez on x
    This is the 2016 Facebook panic all over again, but with fewer Russians. You'd think the storyline would get old, but no...
  • @jbakcoleman Joe Bak-Coleman on x
    @FrancesHaugen courageously leaked a trove of internal information, yet so far it is only in the hands of politicians, regulators, and a *ton* of journalists. 4/n
  • @antoniogm Antonio García Martínez on x
    As for why this is getting nonstop coverage: Aside from mere anti-FB animus, the aesthetics of all this—a compelling whistleblower, leaked docs, internal discussions of (known) tradeoffs—plays precisely into the necessary Aaron Sorkin drama and regnant journalist epistemology.
  • @antoniogm Antonio García Martínez on x
    For the millionth time, the media is fabricating a moral panic around their belated discovery that Facebook does what they do, but better, more scalably, and more profitably.
  • @daphnehk Daphne Keller on x
    FB has incentives to pick and choose facts/docs that make it look good. Whistleblowers have incentives to do the opposite. Journalists are supposed to recognize and respond thoughtfully to both these things, recognizing there's a larger universe of facts they're not seeing. https…
  • @hcetamd David on x
    @antoniogm Pretty much all attacks on Facebook, YouTube, and Twitter have been by mainstream media calling them out in hit pieces for being problematic in some way. For some reason, the MSM has this perceived monopoly on legitimacy, but it seems to be fading fast as they get more…
  • @antoniogm Antonio García Martínez on x
    There's almost nothing novel in the leaked Facebook docs, other than confirmation of Facebook's slowing growth and aging userbase. Everything being discussed now was being discussed years ago. There were whole chapters in Chaos Monkeys about it. Big whoop.
  • @ggreenwald Glenn Greenwald on x
    After the 2016 election, Democrats created a list of villains they decided were to blame for their loss (everyone but themselves, basically): Russia, WikiLeaks/Assange, Facebook, non-compliant journalists, etc. So many ongoing controversies are them waging war on these villains. …
  • @tolles Chris Tolles on x
    @antoniogm @balajis What the last administration showcased was that journalism can't successfully take down large enough targets who have no shame, despite the combined efforts of all of them trying to do so
  • @jbakcoleman Joe Bak-Coleman on x
    Take a moment to reflect on how we'd feel if BP owned the world's thermometers and the reality of climate change was leaked and being sorted out external to climate scientists. 5/n
  • @gretchenspeters Gretchen Peters on x
    @jbakcoleman not just academics, also NGOs that actually study and have knowledge about the issues they discuss. There's some misinfo (how ironic!) in the reporting and a lot of important-sounding content getting scant attention. @resetdottech @luminategroup
  • @zeynep Zeynep Tufekci on x
    Definitely need academics and civil society in this discussion. There is little easy here, and need depth. https://t.co/BV4FmGhu1n
  • @pinboard @pinboard on x
    I think we can live our whole lives happy without academia's take on Facebook, but otherwise wholeheartedly agree with this critique. https://twitter.com/...
  • @alexstamos Alex Stamos on x
    Anyway, looking forward to the next 3,000 word article from the consortium bemoaning amplification impacts while relying upon one slide title and two quotes from an otherwise unreleased 40 slide deck.
  • @kantrowitz Alex Kantrowitz on x
    There's an optimal growth rate for Facebook Groups. If they grow too fast, meaningful connections decline. https://twitter.com/...
  • @rmac18 @rmac18 on x
    I'm 100% in favor of everyone seeing the docs, but I think people underestimate how much of a shitshow undertaking it's been taking in the docs, which are largely unstructured and only partially redacted. It'll get there, but it's going to take time. https://twitter.com/...
  • @dellcam Dell Cameron on x
    Shoshana & I just launched a live blog for #FacebookPapers. We'll be posting *complete docs* that catch our eye that may not get the full-story treatment anywhere. My first post is of internal chatter about negative Facebook coverage in the press. https://gizmodo.com/...
  • @cwarzel Charlie Warzel on x
    this morning i wrote about how it was weird that none of the raw documents were published in yesterday's stories. pretty great that more pubs got brought in and now they are going to show some of the docs https://twitter.com/...
  • @wiczipedia Nina Jankowicz on x
    Strongly identify with this sentiment from @cwarzel's latest newsletter. https://warzel.substack.com/ ... https://twitter.com/...
  • @jamesliamcook James Cook on x
    My appetite for technology news is probably higher than most and I'm struggling to know where to begin digesting all of this. Do I read everything? One longread? Or do I wait for a TV show or book to come out in several months?
  • @jamesliamcook James Cook on x
    Sure enough, here's @CaseyNewton from his excellent @platformer email sent overnight https://www.platformer.news/ ... https://twitter.com/...
  • @kentbye Kent Bye VoicesOfVR on x
    7/ @CaseyNewton was one of the only independent news outlets to get access to the unredacted Facebook Files, & has some interesting behind-the-scenes reflections on the whole process. Links to the 53 articles published today. https://www.platformer.news/ ... https://twitter.com/…
  • @_arianna Arianna Ciccone on x
    “Since I joined the consortium, the question of who is using whom, and for what, has been nagging at me. As we enter this next phase, it's time for that question to come to the fore” > How Facebook decides which countries need protection | @CaseyNewton https://www.platformer.news…
  • @martinsfp Martin Sfp Bryant on x
    What's the agenda behind the Facebook Papers? “Since I joined the consortium, the question of who is using whom, and for what, has been nagging at me. As we enter this next phase, it's time for that question to come to the fore.” https://www.platformer.news/ ...
  • @jose_moreno @jose_moreno on x
    “It's also clear that Haugen has become extremely useful to an array of interest groups who, for one reason or another, would like to see Facebook disappear — for societal reasons, corporate reasons, or both. ” https://www.platformer.news/ ...
  • @caseynewton Casey Newton on x
    I also shared some thoughts on the Facebook Papers project generally and some of my unease around it, and what's coming next https://www.platformer.news/ ... https://twitter.com/...
  • @shannonpareil Shannon Bond on x
    @CaseyNewton with a portrait of a platform that's too big to comprehend (and also some very sharp questions about the interests at play in this entire whistleblower saga) https://www.platformer.news/ ... https://twitter.com/...
  • @jamesliamcook James Cook on x
    The bewildering scale of recent leaked document stories such as today's Facebook Files and the Pandora Papers make it difficult for readers to consume and understand the news. How are casual readers meant to digest all of this, for example? https://www.protocol.com/...
  • @johnrobb John Robb on x
    Facebook's election management system for 2019/20 by degree of effort. “tier zero” Highest. US, Brazil, and India. “tier one” Germany, Indonesia, Iran, Israel and Italy “tier two” 22 countries “tier three” rest of the world https://www.platformer.news/ ...
  • @caseynewton Casey Newton on x
    I wrote about how Facebook sorts countries into tiers to determine which moderation resources they will get, and the enormous challenge the company has given itself https://www.platformer.news/ ... https://twitter.com/...
  • @addisstandard Addis on x
    #Ethiopia: Facebook knew it was being used to incite violence in Ethiopia. It did little to stop the spread, documents show https://cnn.com/... ... documents reveal that Facebook's moderation efforts were no match for the flood of inflammatory content on its platform.
  • @elcush Ellen Cushing on x
    I combed through thousands of pages of internal Facebook documents. My overwhelming takeaway: The hate, abuse, and misinformation we see in the U.S. is only a fraction of what the ~90 percent of Facebook users in the rest of the world experience. https://www.theatlantic.com/ ... …