At an all-hands, Zuckerberg said Kenosha Guard's Page remained online after the shooting due to “an operational mistake” as some staff questioned his leadership
🌊 Technically soup Jack Morse / Mashable : Mark Zuckerberg blames Facebook contractors for Kenosha militia fiasco John Gruber / Daring Fireball : Facebook's Kenosha Guard Militia Event Was Reported 455 Times But Moderators Deemed It Fine EditorDavid / Slashdot : Facebook Ignored 455 Complaints About Militia Page Urging Weapons at Kenosha Protest Kurt Wagner / Bloomberg : Facebook CEO Says ‘Kenosha Guard’ Page Left Up By Mistake Alyse Stanley / Gizmodo : Zuckerberg Admits That Facebook Screwed Up by Ignoring Militia Group Complaints Before Kenosha Shooting Russell Brandom / The Verge : Mark Zuckerberg says Kenosha Guard rulings were ‘an operational mistake’ Memex 1.1 : Quote of the Day … Musical alternative to the morning's radio news Todd Spangler / Variety : Mark Zuckerberg Admits Facebook ‘Operational Mistake’ in Failing to Pull Wisconsin Militia Group Keith Griffith / Reuters : Mark Zuckerberg tells Facebook staff in all-hands meeting that Apple has ‘stranglehold’ on apps which allows it to ‘charge monopoly rents’ as it takes 30% profit off all purchases Queenie Wong / CNET : Zuckerberg: Facebook's failure to remove militia page sooner was an ‘operational mistake’ Copia Institute / Techdirt : Content Moderation Case Study: Facebook Responds To A Live-streamed Mass Shooting (March 2019) Marisa Herman / Newsmax : Zuckerberg: Facebook's Failure to Remove Militia Page an ‘Operational Mistake’ Julia Carrie Wong / The Guardian : Zuckerberg blames contractors for failing to remove Kenosha militia's ‘call to arms’ Mrinalika Roy / Reuters : Zuckerberg says Facebook's failure to remove militia page ‘an operational mistake’ Meira Gebel / Digital Trends : Mark Zuckerberg: Facebook made ‘operational mistake’ before Kenosha shooting Salvador Rodriguez / CNBC : Zuckerberg says Facebook's failure to remove Kenosha militia page was ‘an operational mistake’ Ryan Mac / BuzzFeed News : Internal report: Kenosha Guard Page was flagged at least 455 times before Facebook took it down, with four moderators saying it didn't violate any rules Mikael Thalen / The Daily Dot : Zuckerberg blames ‘operational mistake’ for not removing Kenosha militia page Fortune : Mark Zuckerberg: Facebook made an ‘operational mistake’ with Kenosha militia group Evan Selleck / iDownloadBlog.com : Mark Zuckerberg says Apple charges ‘monopoly rents’ in the App Store, stifles innovation and competition Megan Rose Dickey / TechCrunch : Human Capital: ‘People were afraid of being critical with me’ Mike Peterson / AppleInsider : Mark Zuckerberg claims Apple's App Store charges ‘monopoly rents,’ stifles innovation Shirin Ghaffary / Vox : Facebook banned violent militia groups. We still found plenty of them on its platform. Facebook: Mark Zuckerberg : I spoke to Facebook employees at our weekly company Q&A about what's happening in Kenosha and wanted to share. Tweets: @rmac18 : I just got a leak about the leaks. A Facebook spokesperson just wrote this on an internal message board. Employees who send reporters information do so largely because they believe they are not being heard or that change is not possible via internal mechanisms. https://twitter.com/... Richard Blumenthal / @senblumenthal : Zuckerberg thinks Facebook's continued enabling of violence is “really painful, really discouraging.” Stop the pathetic whining & handwringing—a cover for inaction—& do something. Your problem is Facebook's business model & chief motive: Profit & growth over people. https://twitter.com/... Rick Scott / @shadowspar : weird how Facebook's “operational mistakes” all align in the direction of coddling extremism https://twitter.com/... Cyrus Farivar / @cfarivar : Good use of California imagery. 10/10 https://twitter.com/... Derrick Johnson / @derricknaacp : Thank you, @SenBlumenthal. The @NAACP appreciates your voice on this. These are systemic problems that need to be addressed immediately. #StopHateForProfit https://twitter.com/... @kylietheodora : I like to point out Marks fav historical figure is Caesar Augustus, 1st emperor of Rome A man who imposed draconian public decency laws, banished his sister for impropriety, betrayed old allies for power, and turned his armies away from conquering & toward repression of citizens https://twitter.com/... Jason Kint / @jason_kint : Lol. Facebook can substitute the word “targeting” with “tracking.” There is a reason FB CFO warned in Jan & July. This isn't just about FB's FAN, it creates friction for Facebook's surveillance and hurts their ARPU growth which is critical in US. I also find suspicious how... https://twitter.com/... https://twitter.com/... @eshap : As @kevinroose brilliantly shows below & with @FacebooksTop10, #Facebook is now a megaphone for the rage-misinformation machine of @TeamTrump & the #QANONWORLDWIDE industrial complex. @Facebook doesn't JUST allow them to flourish, it enables them. https://www.nytimes.com/... https://twitter.com/... Buzz Andersen / @buzz : Zuckerberg insists Q Anon has only recently gotten violent, but I feel like everyone's pretty much forgotten that the Holy Fire, which destroyed 18,000 acres in Orange County in 2018, was set by an avid Q enthusiast. https://www.latimes.com/... https://twitter.com/... Jay Rosen / @jayrosen_nyu : Via @RMac18, a Facebook spokesperson complains about leaks on an internal message board. It doesn't occur to the spox that employees might leak because there is something amiss at Facebook, because management has shown it listens but doesn't hear. https://twitter.com/... Ellen K. Pao / @ekp : What an unbelievable failure. Users reported the content at least 455 times. They made up 66% of all event reports that day. The next highest event had 18 reports. They don't monitor reporting spikes and now think maybe they should https://www.buzzfeednews.com/ ... Ian Sherr / @iansherr : I really struggle to believe Zuckerberg is that poorly informed. I think he's just trying to make himself/Facebook look like less of a screwup — again. https://twitter.com/... Sacha Baron Cohen / @sachabaroncohen : Ignoring repeated warnings that Facebook users were organizing to slaughter peaceful protesters is not an “operational mistake.” It is complicity in murder. #StopHateForProfit https://www.cnn.com/... @rmac18 : Facebook employees are furious and unloaded on Mark Zuckerberg during an all-hands meeting yesterday over his handling of QAnon and a Kenosha militia page that remained online after a shooting that killed two people. Here's my dispatch from inside: https://www.buzzfeednews.com/ ... Donie O'Sullivan / @donie : Facebook's “operational mistakes” are destroying people's lives around the world. — Zuckerberg says Facebook made an “operational mistake” in failing to remove a page that encouraged armed Americans to take to the streets of Kenosha. https://www.facebook.com/... https://twitter.com/... Minh Ngo / @minhtngo : We are way past the point when this should have been done ... “At what point do we take responsibility for enabling hate filled bile to spread across our services? Anti-semitism, conspiracy, and white supremacy reeks across our services.” - FB employee https://www.buzzfeednews.com/ ... David Pepper / @davidpepper : They're in over their heads. https://twitter.com/... Julia Carrie Wong / @juliacarriew : This is just a bizarre and false claim by Zuck. QAnon has been linked to violence since 2018. If anything “evolved”, it was the way that QAnon became a huge source of coronavirus misinformation since March. The threat of violence has been consistent. https://www.buzzfeednews.com/ ... https://twitter.com/... Donna F. Edwards / @donnafedwards : So tired of hearing after-the-fact apologies, regrets by Mark Zuckerberg @Facebook #hollow https://twitter.com/... Eric Garland / @ericgarland : Apology not accepted. https://twitter.com/... @rmac18 : Mark Zuckerberg has now posted video from the portion of Thursday's Facebook all-hand meeting discussing Kenosha and the militia group that was not acted upon until after the shooting https://www.facebook.com/... Philip O'Connor / @philipoconnor : Facebook is an operational mistake. https://twitter.com/... Nathan McDermott / @natemcdermott : Everytime there's a Facebook failure like this—whether it's promoting QAnon groups, white nationalist rhetoric, election disinformation—there's tons of reporting before they reach a tipping point. But Facebook only takes reactive measures after they've reached critical mass. https://twitter.com/... @rmac18 : More from FB's Thurs all-hands: Mark Zuckerberg said Apple is charging “monopoly rents” and has a “stranglehold” on app distribution. He also shed light on his Oct dinner with Trump, saying the president brought up China, but they did not talk Tik Tok. https://www.buzzfeednews.com/ ... @lostdiva : So... Zuckerberg was responsible for shutting down all of #BernieSanders FaceBook pages & putting folks in Facebook jail but #Militia Groups With Guns is appropriate. Got it. Billionaires. https://twitter.com/... @crimethinc : The story being buried here is that although @facebook did not delete the Kenosha militia posts that led to two murders, they DID delete pages like @IGD_News that monitor militia activity. They ban anti-fascists in the name of stopping fascist violence. https://cwc.im/... https://twitter.com/... Niels Brinch / @nibrtv2 : Legislate and oversight and split it up - Zuckerberg is incapable of running this mega business https://twitter.com/... Shannon Watts / @shannonrwatts : Stoking and arming hate in America is a lucrative feature - not a bug - for the millionaires and billionaires who run Facebook: “Zuckerberg seems truly incapable of taking personal responsibility for decisions and actions at Facebook,” one employee said. https://www.buzzfeednews.com/ ... Thaddeus E. Grugq / @thegrugq : Call me when they strike. They have actual power in this situation. All they need to do is exercise collective action, but instead they whinge and moan and do nothing. https://twitter.com/... Kevin Roose / @kevinroose : Mark Zuckerberg's claim that QAnon is *just now* evolving from misinformation to violence is patently false. An armed QAnon supporter blocked traffic at the Hoover Dam bridge in June 2018. The FBI called it a domestic terror threat in May 2019. https://www.buzzfeednews.com/ ... https://twitter.com/... @are0h : Burn it down and build something better. FB is a main instigator of social decline. https://twitter.com/... Susan J. Demas / @sjdemas : Weird that highly profitable hate keeps happening there. https://twitter.com/... Will Jawando / @willjawando : I put this one in the “duh” category. 🤦🏾♂ ️ Serious changes are needed to protect people from hate speech that incites violence. https://twitter.com/... Rashad Robinson / @rashadrobinson : It shouldn't have required two dead protestors to remove a white supremacist “militia” page. We shouldn't have to die for Facebook's leadership to take the violent extremists on the platform seriously. https://www.vox.com/... Laurie Garrett / @laurie_garrett : “Speaking in a slow, halting manner, #Zuckerberg said the page & event listing violated #Facebook's policies & shld have been removed after the company received numerous complaints about their violent nature. He called the error “'argely an operational mistake'.” #KenoshaShooter https://twitter.com/... Kyle Clark / @kyleclark : Move slow and break America https://twitter.com/... Rat King / @mikeisaac : Comms uses this tactic to guilt folks internally not to speak externally and it often works. I say ignore it and follow your hearts (to my DMs) https://twitter.com/... Kara Swisher / @karaswisher : I'm not sure how many times me and people like @rashadrobinson & @tristanharris & @nicolewong can keep repeating: This is not a bug, it is a FEATURE. FB was built to do precisely what it is doing, which is to turn far too much engagement into enragement. https://www.washingtonpost.com/ ... Kara Swisher / @karaswisher : He's really sorry this time: Zuckerberg acknowledges Facebook erred by not removing a post that urged armed action in Kenosha https://www.washingtonpost.com/ ... Joanne Mcneil / @jomc : grateful for @juliacarriew's phenomenal reporting because she understands and clarifies the stakes. This is a new low for Facebook and it is terrifying. https://twitter.com/... @tinch : Facebook employees are the Susan Collins of tech. https://twitter.com/... @poopscruffin4u : Can someone explain to me why if I post a status containing the word “honkey” on Facebook, it gets taken down for “violating community guidelines,” but people can literally organize groups where they talk about killing protesters? I'm not being even remotely hyperbolic. https://twitter.com/... Alexandra Halaby / @iskandrah : In my opinion, Mark Zuckerberg is one of the most dangerous people in the world. https://twitter.com/... @ashisprotesting : FACEBOOK EMPLOYEES: STRIKE. Most of you can afford it. Please. Join us. #seattleprotest https://twitter.com/... Elle Hunt / @elle_hunt : Won't ever forget being told by a Facebook employee he thought the coverage of his boss was unfair: “He's just a normal guy, trying to run a business” https://twitter.com/... Katie MacBride / @msmacb : It will never stop being wild to me (and an indictment every of every system that made it possible) that a dude who created a website to rank women now leverages that site in a way influences elections, domestic terrorism, and to some extent, the future of democracy. https://twitter.com/... Daniel Gilmore / @gilmored85 : Mark Zuckerberg will be remembered alongside Rupert Murdoch as one of the largest threats to democracy of this era https://twitter.com/... Ryan Deto / @ryandeto : Reminder that Pa Treasurer @JoeTorsella has been calling for Zuckerberg to step down as Facebook board chair and has been using PA's shares in the company to pressure him and other board members. https://twitter.com/... Ali Breland / @alibreland : what's particularly ridiculous about this kind of foot-dragging from fb is that reddit of all places was able to deal with this years ago. in 2018 reddit, a company with way fewer resources than fb, saw qanon communities inciting violence and banned them https://twitter.com/... Lexi Alexander / @lexialex : They should walk out then. At a certain point talk without action becomes meaningless https://twitter.com/... @hunterwalk : Google readies G+ -> Facebook goes into ‘lockdown’ and sprints to combat. Unifying call to action across whole company. Hate speech, misinfo etc is a trickier problem for sure, but has FB embraced a “we must win this battle” attitude in same way? https://twitter.com/... Cyrus Farivar / @cfarivar : “The company did not catch the page despite user reports, Zuckerberg said, because the complaints had been sent to content moderation contractors who were not versed in ‘how certain militias’ operate.” https://twitter.com/... Sarah Lacy / @sarahcuda : What's fascinating is today Instagram, WhatsApp would not have sold to Facebook on principle. The rapid erosion of Facebook's image is more staggering than Microsoft post-antitrust. https://twitter.com/... Ben Collins / @oneunderscore__ : There is tons of internal pushback at Facebook, but the fact remains that this is a company largely run by one guy's decisions. Facebook's moderation decisions consistently waver based on the politics of the people that will give Zuckerberg more power. https://www.buzzfeednews.com/ ... Jennifer Salan / @jensalan : “Other workers reported they still saw dozens of active QAnon groups, with one noting that they had reported a related page but were told it did not go against Facebook's community standards. “Our enforcement makes no sense,” ” https://www.buzzfeednews.com/ ... Cameron Peters / @jcameronpeters : Facebook employees on Zuckerberg: “He seems truly incapable of taking personal responsibility for decisions and actions at Facebook.” Not exactly reassuring. https://www.buzzfeednews.com/ ... Shirin Ghaffary / @shiringhaffary : Zuckerberg told employees Facebook made a mistake for initially not taking down a Kenosha militia group leading up to the shooting of protesters on Tuesday night, even after Facebook users had flagged the group for inciting violence. per @RMac18 https://www.buzzfeednews.com/ ... Mark Schoofs / @schoofsfeed : SCOOP! Angry Facebook employees slammed CEO Mark Zuckerberg today in a company-wide meeting, questioning his leadership after a week in which the platform promoted violent conspiracy theories and gave safe harbor to militia groups https://www.buzzfeednews.com/ ... @RMac18 @BuzzFeedNews Oliver Willis / @owillis : anonymous facebook employees are getting to be like anonymous fox news employees in the “i am complicit in making the world worse and more dangerous but not willing to really do anything substantive” olympics https://www.buzzfeednews.com/ ...