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Chronicles

The story behind the story

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Google brings all of its messaging and communication apps under a single team to be led by Javier Soltero, who is VP and GM of G Suite

Integration isn't on the roadmap, but coherency may be  —  In October of last year, Google hired Javier Soltero to be the VP and GM of G Suite …

The Verge Dieter Bohn

Context & Ripple Effects

Six months after Google hired Javier Soltero from Microsoft to run G Suite, the company has widened his remit to cover every messaging and communication app in its portfolio — Gmail, Meet, Hangouts Chat and the rest now report to one team. The timing matters: in January, reporting surfaced that Google was testing a unified business communications app drawing on Gmail, Drive, Meet, and Chat, and a single owner is the organizational prerequisite for that kind of cross-app product.

Soltero's own history frames the move — he built Acompli into Microsoft's Outlook mobile play and later ran Office product groups, so Google is importing the person who ran a rival's integrated productivity suite to do the same internally. The description is explicit that app integration is not on the roadmap; the goal is coherency, not merger.

First-order effects

  • Google's messaging and communication apps now share one roadmap owner in Soltero, ending the era where Meet, Chat, and Gmail's communication features were planned by separate teams.
  • Soltero's G Suite role expands from office productivity into real-time communications, making him one of Google's most senior product executives across the collaboration stack.

Second-order effects

  • The unified team sets up the structural change that followed: Google's October 2020 rebrand of G Suite as Google Workspace, which integrated Meet, Chat, and Rooms across all suite apps — the coherency mandate made visible.
  • The experiment reported in January — a business app combining Gmail, Drive, Meet, and Chat functions — now has an executive whose portfolio matches its scope, giving it a natural home rather than competing with the existing apps' owners.

Third-order effects

  • Google's productivity business is reorganizing around a single collaboration surface rather than a collection of apps, mirroring the integrated-suite model Soltero built at Microsoft — a competitive response to how enterprise buyers now purchase collaboration as one product, not point tools.
  • The consolidation also concentrates execution risk in one leader: when Soltero left Google in 2022, the entire productivity and communications portfolio changed hands at once, showing how org design converts into succession exposure.

The trend: Cloud productivity suites are consolidating messaging, video, and office apps under single owners, with Google's Workspace rebrand and Microsoft's integrated Office model converging on the same one-suite structure.

Discussion

  • @kidbold Paul. on x
    Explains the numerous messaging apps they have. A company's product(s) is just a reflection of their culture. https://twitter.com/...
  • @_am1t Amit Gawande on x
    I think every one not inside would want the return of GTalk - in some form. Google needs to go back to the light, simple apps. just make one. Especially for mainstream customers. https://twitter.com/...
  • @chillmage @chillmage on x
    I thought human sacrifice was illegal https://twitter.com/...
  • @maxwinebach Max Weinbach on x
    I can't wait until there's one service that links to Google Messages, Google Chat, Stadia, Gmail, and whatever else. Like seriously, just make a chat box for Google Chat in every service and link them with an account. Simple and easy solution. https://twitter.com/...
  • @killedbygoogle @killedbygoogle on x
    I'll take bullshit for $500, Alex. https://www.theverge.com/...
  • @heathwblack Heath W. Black on x
    Next Steps: Internal Hunger Games for which 30 apps survive and which 120 get shut down... https://twitter.com/...
  • @epro Emil Protalinski on x
    You have to wonder: A) Does this matter? B) Why wasn't this done before? https://www.theverge.com/...
  • @hkanji Hussein Kanji on x
    Google's communications apps are in dire need of a more coherent and opinionated production development https://www.theverge.com/... via @nuzzel
  • @mikeolson Mike Olson on x
    Congrats, @jsoltero. The job keeps getting bigger! https://twitter.com/...
  • @campuscodi Catalin Cimpanu on x
    Someone at Google realized they have more than ten chat apps doing the same thing Also, someone realized that Google Wave was Slack before Slack and they missed a big opportunity. https://twitter.com/...
  • @sarthakgh Sar Haribhakti on x
    Have a product that is as beloved as chat is at Google https://twitter.com/...
  • @nomadicnerd Jeremy Conrad on x
    Ah yes. A reorg, that'll solve all the problems https://twitter.com/...
  • @manan @manan on x
    seems like lack of communication between various communications tools team has led to a communication that all communications will now be consolidated under 1 person. https://twitter.com/...
  • @reckless Nilay Patel on x
    Google has a new head of messaging products: https://www.theverge.com/... Which 18-month gig would you rather have?
  • @rohit_x_ Rohit on x
    they certainly found the right person to lead it — Go @jsoltero ! https://twitter.com/...
  • @_monishkumar Monish Kumar on x
    Is there hope for GTalk now? Please bring back GTALK. https://twitter.com/...
  • @drnovac Dragos Novac on x
    Lol. Is it called Wave? https://twitter.com/...
  • @benedictevans Benedict Evans on x
    Wait - they weren't all under the same team before?! https://twitter.com/...
  • @suka_hiroaki Andreas Proschofsky on x
    Noooooooooooooo. Where is the fun in that??? https://twitter.com/...
  • @can @can on x
    What if googles messaging app strategy is a 4D-level chess game to constantly have news about its chat apps to make sure there are no news about other competing chat apps? https://twitter.com/...
  • @backlon Dieter Bohn on x
    Google is moving all of its communications apps under a single boss. That doesn't mean everything will be fixed tomorrow (or integrated ever), but it should mean more coherency going forward. Details: https://www.theverge.com/... https://twitter.com/...