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AT&T says it has restored service to 60% of Puerto Rico's population, launches limited LTE connectivity in remote areas in partnership with Project Loon

About a month after Hurricane Maria's devastating landfall on Puerto Rico, and a couple of weeks after the FCC gave clearance …

Engadget Richard Lawler

Context & Ripple Effects

A month after Hurricane Maria left roughly 90% of Puerto Rico without cell service, the recovery is running on two tracks. The FCC first moved on the money side, approving $77M from the Universal Service Fund for communications restoration in Puerto Rico and the US Virgin Islands, then cleared Alphabet to fly 30 Project Loon balloons over the island for six months.

AT&T's announcement ties those threads together: its own terrestrial rebuild has reached 60% of the population, while the balloon-based LTE it is launching in remote areas exists only because of that FCC clearance. The carrier had already been preparing for this scenario, having started testing drones for LTE coverage in disaster areas back in February.

First-order effects

  • Residents in Puerto Rico's remote areas gain limited LTE through Project Loon balloons, while the other 40% of the population remains without restored AT&T service a month after landfall.
  • AT&T can point to a measurable recovery milestone — 60% population coverage — that shapes how the FCC and public judge carrier performance against the $77M Universal Service Fund deployment.

Second-order effects

  • Alphabet gets its first large-scale operational proof for Loon as an emergency infrastructure product, turning a six-month experimental authorization into a track record other carriers and governments can buy into.
  • Rival carriers face pressure to match the hybrid model — towers plus aerial assets — or explain why their own disaster playbooks rely only on ground crews; AT&T's February drone tests suggest it intends to own both layers.

Third-order effects

  • If the pattern holds, disaster connectivity becomes a standing market rather than an ad-hoc scramble: regulators pre-clearing aerial platforms, federal funds earmarked for restoration, and carriers contracting stratospheric or drone capacity before storms hit.
  • The FCC's willingness to grant rapid, time-boxed airspace authorizations points toward a permanent fast lane for emergency communications deployments, with carriers and platform operators like Alphabet competing to be the pre-approved option.

The trend: Disaster-response connectivity is shifting from slow terrestrial rebuilds alone to hybrid models pairing carrier networks with pre-cleared aerial platforms, with the FCC's authorization speed setting the pace.