Amazon sues Perplexity, accusing it of computer fraud, after sending a cease-and-desist letter demanding it stop letting Comet make purchases on users' behalf
Amazon.com Inc. is suing Perplexity AI Inc. to try and stop the startup from helping users buy items on the world's largest online marketplace …
Bloomberg
Related Coverage
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- Perplexity AI accused Amazon of “bullying” after receiving a cease-and-desist letter demanding that it stop allowing users to make purchases on Amazon through its AI browser assistant, Comet. … Henning Steier
- Amazon has apparently sent a cease and desist letter to Perplexity AI to stop the agent on Comet being used to shop on Amazon on behalf of users. … Fiona Phillips
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- Amazon Sends Legal Threat to Perplexity Over Comet AI Assistant's Shopping on Its Platform Analytics India Magazine · Siddharth Jindal
- Amazon blocks Perplexity from sending its AI agents to purchase goods SiliconANGLE · James Farrell
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- Perplexity, Amazon AI agent spat just the start Constellation Research · Larry Dignan
- Amazon's legal threat against using AI assistants on their platform is a direct attack on user choice and a bullying tactic intended to intimidate innovative companies. … Nathan Barksdale
Discussion
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NewsMax.com
NewsMax.com
on x
Amazon Sues Perplexity Over ‘Agentic’ Shopping Tool
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@arsh_goyal
Arsh Goyal
on x
Jeff Bezos is an investor in Perplexity but Amazon has blocked Perplexity's Comet AI Browser from making purchases on its platform. The AI game keeps going.
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@trishlaostwal
@trishlaostwal
on x
Interesting: Amazon issues cease-and-desist to Perplexity, demanding its Comet AI agent stop making online purchases. CEO Aravind Srinivas says he sees no need to distinguish a user from an agent : agents should have “all the same rights and responsibilities” as humans.
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@andrewfarah
Andrew Farah
on x
worth watching how this plays out. will likely set a near term trend for agentic experiences related: curious how cloudflare shows up in all of this given their new agent token model personally, i hope the agents win and are allowed to freely wander / use the net
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@nash
@nash
on x
Amazon should not get to decide what browser I use
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@shiringhaffary
Shirin Ghaffary
on x
This is one of the first examples of what's sure to become a bigger battle around how much freedom AI agents should have to use the web on a user's behalf
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@eric_seufert
Eric Seufert
on x
Agentic commerce is a mirage. https://mobiledevmemo.com/...
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@philwinkle
Phillip Jackson
on x
exactly as I predicted. we aren't creating agentic superhighways. we are creating agentic ghettos.
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@shiringhaffary
Shirin Ghaffary
on x
“Amazon's a company that we've actually taken a lot of inspiration from,” but “I don't think it's customer centric to force people to use only their assistant, which may not even be the best shopping assistant.” @AravSrinivas told me
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@davidclinchnews
David Clinch
on x
Interesting roadblock for Agentic Commerce. OpenAI has approached this in a different way with shared payment tokens that put the purchase decision firmly in the hands of the human user, but harness agentic commerce protocols.
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@paulroetzer
Paul Roetzer
on x
The AI agent economy is going to create chaos on so many levels.
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@aripap
Ari Paparo
on x
@eric_seufert Seems like “always bet against Perplexity” is also a good strategy
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@davideborall
David Eborall
on x
This will be an interesting development for “Agentic Commerce”. $AMZN wants users to see adverts and make choices based on them. Will they create a walled garden in the future? Agents are not impulsive and therefore don't care about adverts. Perplexity argues that humans are [ima…
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@quinnypig
Corey Quinn
on x
Amazon: AI AI AI AI AI AI AI—wait no not like that. Pretty rich for *Amazon* to blame others for “a degraded shopping experience.” [image]
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@hidecloud
@hidecloud
on x
Manus also got blocked from Amazon back in June with legal warnings. Never figured out why but now I see.
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@shawnchauhan1
Shawn Chauhan
on x
@StockMKTNewz Nothing wakes up innovation like someone trying to shut it down
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@nftnerdmode
@nftnerdmode
on x
Perplexity is right. If stores can't choose your personal shopper, why should they choose your AI? Perplexity is just letting people use AI how they want. Amazon's move feels more like fear than fairness. #Perplexity #Amazon #AIAgent https://decrypt.co/...
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@karstenw
Karsten Weide
on x
Now this is an interesting development. One, it shows @Amazon is taking the threat from chatbots becoming ecommerce plays seriously. Two, on what legal basis does Amazon seek a cease-and desist? Would they also be able to forestall me using a price comparison site? What
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@trishlaostwal
@trishlaostwal
on x
Is this a good thing for brands that are building websites specifically for agentic bots? Impact on ad dollars if one can't distinguish AI from human?
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@shiringhaffary
Shirin Ghaffary
on x
NEW: Amazon sent a cease and desist to Perplexity demanding it stop letting allowing its AI browser agent, Comet, to make purchases online for users. Perplexity is pushing back, accusing Amazon of bullying a smaller competitor and limiting user choice. https://www.bloomberg.com/.…
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@tomfgoodwin
Tom Goodwin
on x
It's super obvious agentic commerce isn't going to happen. There's this but also Imagine the return rates. The credit card charge backs . The customer service calls. Until we rebuild the web for bots it's not going to happen. And we won't do that
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@chigrl
Tracy Shuchart
on x
AI shopping for you sounds dangerous...what if it goes nuts? Amazon Demands Perplexity Stop AI Agent From Making Purchases [image]
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@jenny____r
Jenny
on x
The open internet will soon be closed ... who's walled garden will you pay for?
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@itsohqay
@itsohqay
on x
@perplexity_ai They're just afraid of losing upsells and impulse purchases, but once they “partner” with an agent that lets them control what's recommended, then it's A-okay. Seems a bit hypocritical Amazon 🧐 [image]
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@scottew
Scott Wessman
on x
RUFUS won't do it, let Comet!
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@john_piazzaiv
John Piazza
on x
Merchant aggregators start to throw up walls against agentic commerce
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@mattmday
Matt Day
on x
Amazon to hot startup: stop making purchases on my web site.* https://www.bloomberg.com/... *but AI, so it's all a little strange.
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@aravsrinivas
Aravind Srinivas
on x
We would be happy to work together with Amazon to figure out a win-win outcome for both us and them. But attempts to block our Comet Assistant on Amazon and hurt our users — we will have to stand up for them and not get bullied by Amazon. https://www.perplexity.ai/...
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@caseynewton@mastodon.social
Casey Newton
on mastodon
Wrote about Perplexity's comical flouting of every other website's rules and insistence that it is being “bullied” https://www.platformer.news/ ... [image]
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@davidclinchnews
David Clinch
on x
Does an agent have rights? Does an agent have the right to shop? This is a major issue in the future of agentic commerce on AI platforms. Ironically, Amazon equips its own users with agentic assistance, but only within Amazon's walled garden.
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@beejoli
Beejoli Shah
on x
I've spent more money on Amazon using an AI assistant than I do normally, because I get out of “frantically reading every review” and actually making a purchase much faster. The Comet Assistant never completes an action without my approval. But sure, let's block AI assistants.
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@friedmandave
Dave Friedman
on x
Think this will become a big issue. A given platform has no incentive to let another platform's ai agents access it. We will need some sort of ai agent clearinghouse, akin to visa or swift or ACH to act as a tollbooth to allow these platforms to pay for access to other platforms.
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@peterdedene
Peter Dedene
on x
Isn't Bezos one of the early investors in Perplexity? It appears Amazon is just upset that other companies are innovating more quickly.
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@ruidiaox
Rui Diao
on x
@perplexity_ai It's possible that AI assistants are negatively impacting Amazon's business model, particularly advertising. I'm confident that a better business model can be found through collaboration, as the opportunities in AI are substantial enough for both companies to succe…
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@perplexity_ai
@perplexity_ai
on x
We believe every user has the right to use the AI of their choice. Amazon wants to block Comet users from using AI assistants to shop on their platform, and they are now using legal threats to do so. But we will not be intimidated. https://www.perplexity.ai/...