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Baidu says it will make its AI chatbot Ernie free starting April 1 to all users on both desktop and mobile platforms, citing improved tech and reduced costs

Reuters

Context & Ripple Effects

Ernie’s audience expanded from more than 100 million users after its public launch to 300 million users reported in June 2024, giving Baidu a large consumer base over which to spread lower operating costs.

The move follows a Chinese AI pricing contest in which Alibaba cut AI-service prices and Baidu responded with free Ernie services. It also precedes Baidu’s reported plan to open-source Ernie 4.5, reinforcing a strategic shift toward wider access.

First-order effects

  • Desktop and mobile users will be able to use Ernie without a fee starting April 1, removing the immediate consumer price barrier.
  • Baidu assumes the cost of serving those users while betting that improved technology and reduced costs make free access viable.

Second-order effects

  • The decision intensifies pressure on Chinese AI providers to compete on access, model quality and distribution rather than consumer subscription pricing.
  • A larger free user base can strengthen Ernie’s reach, while making Baidu’s ability to control inference costs more consequential.

Third-order effects

  • If free access and open model releases continue together, foundational-model capabilities may become less differentiated at the user layer, shifting competition toward distribution, applications and operating efficiency.
  • The pattern points to AI inference becoming a recurring cost of service: providers that cannot lower that cost may find it harder to match free offerings.

The trend: Chinese AI platforms are moving toward low- or zero-priced access as declining model-serving costs make distribution and ecosystem scale the central competitive levers.