Wendy's partners with Google to automate its drive-through using an AI chatbot, rolling out in June to an Ohio restaurant; the bot has been programmed to upsell
The fast-food chain has customized a language model with terms like ‘JBC’ for junior bacon cheeseburger and ‘biggie bags’ for meal combos
Fast food drive-thru AI only sorta kinda has to work for it to immediately be deployed everywhere. I genuinely don't think people realize how low the bar is for these companies. Without large scale federal regulations we are going to lose a lot of jobs. https://www.wsj.com/... ht…
When White Castle also used AI chatbots to power its drive thru, I called it “AI Juicero.” It's an overly complicated approach to a problem that can be solved without technology. (Send me more examples of AI Juicero! I am keeping a list.) https://www.wsj.com/...
“It will be very conversational,” Mr. Penegor said about the new artificial intelligence-powered chatbots. “You won't know you're talking to anybody but an employee,” he said. $WEN https://www.wsj.com/... https://twitter.com/...