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Chronicles

The story behind the story

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In 2023, almost all TV streaming boxes suck, turning into ever-cheaper, ad-supported commodity items and failing to surpass smart TVs, themselves hardly great

There are no good streaming boxes, and I blame everybody. … Streaming boxes had so much potential.

The Verge David Pierce

Context & Ripple Effects

The streaming box began the decade as a premium product — back in 2015, reviewers still crowned Apple TV and Fire TV as genuinely differentiated players — but the intervening years stripped away every reason to buy one. Smart TVs ship with adequate built-in apps, and the money moved from hardware margins to advertising and subscription economics.

That shift is now explicit on both sides of the screen: Reed Hastings laid out Netflix's pivot to cheaper, ad-supported plans as far back as 2022, Pluto co-founder Ilya Pozin's Telly is giving away 500K 4K TVs whose second screen exists purely for ads, and the top US streaming basket is heading toward $87 per month this fall — above the average $83 cable package. The box is no longer where the value lives.

First-order effects

  • Box makers are competing on price and ad load instead of capability, which means Apple, Google, Roku, and Amazon are all selling into a market where the smart TV already provides the interface for free.
  • Services chasing ad revenue — Netflix among them — now treat cheap or free screens as distribution, so the box becomes a loss leader or ad vehicle rather than a profit center.

Second-order effects

  • Aggregators see an opening where boxes failed: Comcast has pursued exactly this with its broadband-only home hub that aggregates Netflix and Prime apps, betting that control of the entry point matters more than owning the hardware.
  • As the streaming basket outprices cable at $87/month, pay-TV incumbents regain a pricing argument they lost years ago, pressuring streamers to discount via ad tiers and bundles.

Third-order effects

  • If the pattern holds, living-room economics fully invert: value accrues to whoever controls the default UI and the ad inventory on it, echoing the open-access fight over the set-top box that Tom Wheeler's FCC plan started in 2016.
  • Hardware differentiation in the living room structurally disappears — devices converge into either built-in TV software or operator-provided hubs, leaving third-party boxes a niche for enthusiasts.

The trend: Living-room hardware is collapsing into a commodity layer whose real business is ad monetization and app-shelf control, not the device itself.

Discussion

  • @matthewkeyslive Matthew Keys on x
    Lot of “old man yells at cloud” vibes in this Verge column on why streaming boxes “suck.” (They don't. I mean, have you tried to use a cable box lately? THOSE suck.) https://www.theverge.com/...
  • @despair Elan Ruskin on x
    On the other hand, the PS5 is an excellent streaming device, and you can play 60fps games on it with zero latency... even when your internet is down. https://twitter.com/...
  • @steven_aquino Steven Aquino on x
    As ever, people who write about technology for a living always forget about accessibility. This @pierce piece on streaming boxes misses the fact, on tvOS anyway, Apple also has the most accessible box you can buy. Ditto for Google TV, Fire TV if you https://www.theverge.com/.....…
  • @angelostzelepis Angelos Tzelepis on x
    There are some very good points here, first and foremost: Smart TVs are 100%, universally terrible. Brutally slow, apps never update, too much spyware. I disable on any new TV. But I have 3 AppleTVs and they're pricey, but great. https://www.theverge.com/...