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Chronicles

The story behind the story

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Cisco buys conferencing software maker Acano for $700 million

Cisco said Acano's technology and expertise will bolster Cisco's development in the key collaboration areas of interoperability and scalability.  —  Cisco said Friday it plans to acquire Acano, a London-based tech firm …

ZDNet Natalie Gagliordi

Context & Ripple Effects

The Acano deal is Cisco paying $700 million for two things its own collaboration stack was short on: interoperability with rival conferencing systems and scalability for large deployments. It landed barely a month after Cisco bought network-analytics firm Lancope for $453 million, making November 2015 a visibly acquisitive stretch for the company.

The pattern did not stop there — Cisco went on to buy conversational-AI startup MindMeld to deepen its collaboration suite, then noise-removal specialist BabbleLabs for Webex integration. Acano is an early data point in what became a decade of capability purchases aimed at keeping Cisco's collaboration platform competitive.

First-order effects

  • Acano's engineering team and its conferencing interop/scalability technology move into Cisco's development organization, directly feeding Cisco's collaboration roadmap.
  • Cisco gains a way to pitch cross-platform meeting compatibility — historically a weak spot versus rivals' native ecosystems — as a built-in feature rather than a bolt-on.

Second-order effects

  • Competing conferencing vendors face pressure to match Cisco's interop claims, either through their own partnerships or acquisitions, since 'works with everything' undercuts single-vendor lock-in pitches.
  • London-based Acano becomes a template for how Cisco sources specialized collaboration talent abroad, complementing the Silicon Valley-centric M&A it pursued around the same period.

Third-order effects

  • If the sequence from Acano through MindMeld to BabbleLabs holds, Cisco's collaboration business consolidates around an acquired-technology stack — each purchase plugging one gap (interop, voice AI, audio quality) rather than building in-house, at the cost of ongoing integration risk.
  • The broader structural read: large networking vendors treat collaboration software as a capability arms race won by serial tuck-in M&A, which raises the bar for standalone conferencing startups to stay independent.

The trend: Cisco is executing acquisition-led expansion in collaboration software, buying point capabilities — interop, conversational AI, audio processing — faster than it could build them internally.