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Chronicles

The story behind the story

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As telecom industry evolves, success of Netflix is its biggest threat

By any measure, Netflix is having a marquee year.  —  It has 20 million subscribers, way up from 12 million just a year ago.  Its stock has tripled in that time.  During periods of peak Internet use …

Washington Post Cecilia Kang

Context & Ripple Effects

Netflix enters March 2011 with confirmed momentum: subscribers up from 12 million to 20 million in a year, and a stock that has tripled over the same span. The Washington Post's framing cuts against the celebration — the same growth that made Netflix's year marquee-grade is what makes the company the telecom industry's biggest threat.

The tension runs through network capacity rather than content alone: during peak Internet-use periods, streaming traffic is what fills the pipes, so every incremental Netflix subscriber raises delivery costs for the carriers carrying the service. With no prior developments in our coverage to anchor an arc, this piece stands as the moment the pipe-versus-service conflict got a mainstream articulation.

First-order effects

  • Carriers absorbing Netflix's peak-hour traffic face rising network costs tied directly to a rival product's popularity, forcing the question of who pays for incremental streaming capacity.
  • Netflix's subscriber economics rest on flat-rate, unlimited broadband — any move by ISPs toward metering or surcharges hits the company's cost structure and its users' perceived value at once.

Second-order effects

  • Cable and telecom operators have a lever short of blocking: usage-based pricing or paid prioritization that shifts delivery costs back onto Netflix and its 20 million subscribers.
  • Content suppliers watching streaming cannibalize pay-TV viewership must decide whether licensing to Netflix accelerates the erosion of the very bundle that pays them most.

Third-order effects

  • If usage-based broadband pricing spreads, the open-pipe assumption beneath over-the-top video growth gets renegotiated contract-by-contract between carriers and streamers.
  • Video continues decoupling from the cable bundle, splitting industry power between whoever owns the pipe and whoever owns the customer's monthly subscription.

The trend: Broadband carriers and over-the-top video services are on a collision course over who absorbs the cost of peak-hour streaming traffic, with each new subscriber raising the stakes.