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Chronicles

The story behind the story

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Disney CEO Josh D'Amaro is leading a tech overhaul of Disney+ to close the gap with Netflix and YouTube, including better recommendations and vertical videos

Streaming has been a drag on Disney's share price as subscriber growth stalled.  A tech overhaul and more foreign-language shows are in the cards.

Bloomberg

Context & Ripple Effects

Disney’s effort follows its earlier work on tailored recommendations and features meant to extend viewing time, showing that product engagement—not simply launching a streaming service—has become the unresolved task.

The company had previously made streaming its primary entertainment focus during a pandemic-era corporate reorganization. Stalled subscriber growth now puts more pressure on the service experience and programming mix to demonstrate competitive progress.

First-order effects

  • Disney+ product and content teams will prioritize recommendation improvements, vertical-video experiences, and additional foreign-language programming under Josh D’Amaro’s overhaul.
  • Disney is directly addressing the engagement and growth gap it sees against Netflix and YouTube, shifting attention toward how viewers discover and consume content inside Disney+.

Second-order effects

  • The move raises the importance of recommendation quality and short-form viewing formats in Disney’s competitive positioning, rather than treating them as secondary features to its catalog.
  • More foreign-language programming expands the need for acquisition, localization, and merchandising decisions that make those titles discoverable to the right audiences.

Third-order effects

  • If major subscription services keep borrowing engagement mechanics associated with video platforms, streaming competition will increasingly center on product design and discovery systems alongside exclusive programming.
  • The pattern points to a more segmented streaming market: mature services may pursue engagement gains and programming breadth when subscriber growth no longer provides the main expansion path.

The trend: Maturing streaming services are moving from launch-and-library strategies toward platform-style engagement, personalization, and format innovation to sustain growth.

Discussion

  • r/MediaMergers r on reddit
    Disney Overhauls Streaming Services to Jumpstart Subscriber Growth
  • Lucas Shaw Lucas Shaw on linkedin
    Disney has managed the transition from cable to streaming better than any of its peers in traditional media. …
  • @tvgrimreaper @tvgrimreaper on x
    Is vertical video this year's version of autoplay next episode? Better recommendation engine? Individual account personalization? Everybody's always one feature away from closing the gap, but the gap continues getting bigger*. *vs paid SVOD. “Free” is crushing it.