Samsung says Galaxy Note8 preorders reached 650K from about 40 countries over five days, beating the Note7 by ~2.5x
Joyce Lee / Reuters :
Harris Poll: Samsung's reputation drops to #49 among US consumers, from #3 in 2016, following Note7 fiasco, as Amazon tops list for second consecutive year
Korean smartphone maker ranks 49th in annual reputation ratings, after coming in third in 2016 — Samsung's reputation among US …
Samsung says 85% of recalled Note7 devices in the US have been replaced; software update will prevent remaining devices from charging beyond 60%
To spur more returns, past the current 85 percent level, Samsung will issue a software update that won't let the devices charge beyond 60 percent.
Samsung says 85% of recalled Note7 devices in the US have been replaced; software update will stop remaining devices from charging beyond 60%
To spur more returns, past the current 85 percent level, Samsung will issue a software update that won't let the devices charge beyond 60 percent.
Samsung Q3 operating profit plunges 30% YoY to $4.57B, the lowest level in two years, after the Note7 recall
Samsung Q3 operating profit plunges 30% YoY to $4.57B, the lowest level in two years, after the Note7 recall
The world's largest smartphone maker Samsung has seen its operating profit plunge by 30%, pulled down by the recall of its high-end Note 7 phone.
Samsung's uneven handling of the Note7 fiasco in China has angered many, as it initially claimed the phones in that market were safe before issuing recall
Sui-Lee Wee / New York Times :
AT&T, T-Mobile, Sprint, and Verizon halt sales and replacements of Galaxy Note7 amid reports of newer models catching fire
a timeline of the rise and fall of the Galaxy Note 7 Phil Oakley / Android Police : Oculus disables Gear VR app on the Note7 Wall Street Journal : As Incidents Mount, Samsung Faces New Questions about...
5 cases of replacement Galaxy Note7s catching fire reported in US; Samsung says it is investigating the reports, working with Consumer Product Safety Commission
without using the word recall CNBC : Samsung temporarily suspends production of Galaxy Note 7: Report Adrian Kingsley-Hughes / ZDNet : Now the Samsung Galaxy Note 7 is dead, here are some alternatives...
Samsung says it will replace Note7 in US and Canada after country safety regulators end investigations, plans to offer replacements in Singapore this week
Smartphone's recall hurts consumer and investor confidence in South Korean company — Samsung Electronics Co. is facing growing consumer confusion …