Salesforce agrees to buy AI customer research startup Listen Labs, reportedly for $2B; Listen Labs had raised a $69M Series B at a $500M valuation in January
The customer research space is especially ripe for AI disruption, as companies look to replace older, manual methods to more quickly find out what customers think.
Sources: Salesforce has been in talks to buy Listen Labs, an AI-powered customer research platform for $2B; Listen Labs was valued at $500M earlier this year
- Salesforce has been in talks to acquire AI startup Listen Labs for around $2 billion. — Listen Labs, which was last valued …
Listen Labs, whose AI tools help Microsoft and others run customer research and interviews, raised a $69M Series B led by Ribbit Capital at a $500M+ valuation
The San Francisco-based company, which has run more than 1 million customer interviews with its automated AI tools …LinkedIn:Alfred Wahlforss,Listen Labs,Florian Juengermann,Romani Patel,Florian Jueng...