Documents submitted by Waymo and Tesla to the US government reveal new info about the remote assistance programs for their robotaxis, staffed by human operators
Self-driving vehicle companies are revealing new details about their safety-critical “remote assistance” programs—but questions remain.
Documents submitted by Waymo and Tesla to the US government reveal new info about the remote assistance programs for their robotaxis, staffed by human operators
Self-driving vehicle companies are revealing new details about their safety-critical “remote assistance” programs—but questions remain.
How call centers in the Philippines' vast outsourcing industry are adopting AI tools to assist human operators, in an effort to stay competitive
Saritha Rai / Bloomberg :
As pandemic-related budget cuts come to call centers, organizations turn to chatbots like IBM's Watson to filter calls, reducing the need for human operators
Karen Hao / MIT Technology Review : Tweets: @_karenhao , @digi_ad , and @cortnie_cdo Tweets: Karen Hao / @_karenhao : Call centers have long been a frontier of workplace automation, but the pandemic ...
California DMV says that autonomous vehicles with remote human operators could be tested on state roads as soon as early April
Alexandria Sage / Reuters :
Nissan is working on a teleoperation system for allowing human operators to remotely control self-driving cars in tricky situations
and that could be a good thing Tweets: Pernille Tranberg / @pernillet : Nissan believes we'll always need humans. Solution: a call center with humans to take command via remote control http://www.wire...
Nissan is working on a teleoperation system for allowing human operators to remotely control self-driving cars in tricky situations
“This is it!” Maarten Sierhuis says. “I mean, look at this.” He points to a photo of road construction at an intersection in Sunnyvale, California …