2022-06-09
Surveillance firm Palantir is set to become the ‘underlying operating system’ for the UK's National Health Service. Given how valued NHS is by British public, this is getting precious little coverage. https://www.ft.com/...
Financial Times
Palantir is preparing to bid on a £360M contract to underpin UK NHS' operations, to be awarded in November; Palantir employs 600 in the UK and plans to add 250
US data analytics group hires health service executives in bid to secure £360mn contract Tweets: @muradahmed , @madhumita29 , @allthecitizens , @peterkwells , @procure4health , @di...
2020-05-15
Call-centres, an under-appreciated space for tracking workers with emotional AI and usage autonomous of empathic technologies. Looks like Covid-19 boosting the latter as “intent” of callers is responded to with appropriate scripted answers. https://www.technologyreview.com/ ...
MIT Technology Review
As pandemic-related budget cuts come to call centers, organizations turn to chatbots like IBM's Watson to filter calls, reducing the need for human operators
Karen Hao / MIT Technology Review : Tweets: @_karenhao , @digi_ad , and @cortnie_cdo Tweets: Karen Hao / @_karenhao : Call centers have long been a frontier of workplace automatio...
2019-11-03
Important @FT piece on China, cities and emotional AI. Needs more insight on sensing/tech/scope, but findings about scale of Chinese interest significant. https://www.ft.com/...?
Financial Times
Emotion recognition systems, which have been installed in Xinjiang, have started rolling out across China even as experts say the tech does not work very well
Emotion recognition was the crime prevention buzz-phrase on everyone's lips this week at China's largest surveillance tech expo, held in the southern tech hub of Shenzhen.