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Apple stumbling with the Vision Pro and then falling flat on its face with AI suggest that it is slipping into a Vista-like drift of systemically poor execution

It matters that Apple's new Siri will be late, and it matters more that Apple didn't realise.  Is it more than that?

Benedict Evans

Context & Ripple Effects

Apple’s 2024 plans paired Vision headsets and AR glasses with a more capable device roadmap, while earlier coverage already identified generative AI as a major challenge around the Vision Pro launch. Reports of an AI team struggling to work with product groups and obtain compute resources gave the current Siri delay an organizational, rather than purely product-level, context.

The immediate debate is not simply whether a late Siri is preferable to an unreliable one—an earlier assessment argued that avoiding a half-baked Siri release could avert a larger crisis—but whether Apple recognized the delivery risk soon enough. The article treats the headset’s weak execution and the AI setback as connected evidence.

First-order effects

  • Apple must reset expectations around the new Siri while absorbing a credibility cost from the reported late recognition of the delay.
  • Vision Pro and Siri now place two prominent Apple initiatives under the same execution scrutiny, raising the stakes for their next product milestones.

Second-order effects

  • Rival platforms can use Apple’s delayed assistant upgrade to reinforce their own AI-product narratives, while Apple’s installed-base distribution advantage is less immediately actionable.
  • Apple’s product and AI teams face pressure to improve coordination and delivery discipline; the prior reporting on internal collaboration problems makes that a central operating issue rather than a one-off launch miss.

Third-order effects

  • If delays and uneven launches persist across new hardware and AI, Apple could shift from setting product expectations to defending its ability to execute against faster-moving platform rivals.
  • The broader test is whether tightly integrated consumer-device companies can translate AI investment into dependable product features without weakening the quality-control standards that underpin their brands.

The trend: This is one data point in the race to convert AI distribution and hardware control into reliable consumer products, where organizational execution can matter as much as model capability.

Discussion

  • @johnspurlock.com John Spurlock on bluesky
    'It's a big problem that this is late, but it's an equally big problem that Apple thought it was almost ready.'  —  www.ben-evans.com/benedictevan...
  • @benbajarin Ben Bajarin on x
    Solid essay from @benedictevans on the Apple/Siri/AI complexity. There is a fair critique to be made on Apple's execution while also recognizing we are still very early in consumer AI, AND, Apple is likely attempting something very different from others. https://www.ben-evans.com…
  • @markgurman Mark Gurman on x
    As I reported last week, Apple is not firing Giannandrea over its AI issues and never considered doing so. Giannandrea has considered Rockwell his eventual successor.
  • @markgurman Mark Gurman on x
    BREAKING: Apple Vision Pro Chief Mike Rockwell will take over Siri, which is being removed from AI Chief John Giannandrea, I'm told. Rockwell & Siri will report to Craig Federighi. Giannandrea is staying in larger AI role. https://www.bloomberg.com/...