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Chronicles

The story behind the story

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Salesforce stock is up 5%+ after activist investor Starboard reveals a “significant” stake; shares of Salesforce have fallen more than 40% in 2022

Follow your favorite stocksCREATE FREE ACCOUNT  —  Jeffrey Smith, CEO of Starboard Value LP and Chairman of Papa John's International Inc.

CNBC Yun Li

Context & Ripple Effects

Salesforce spent 2022 posting strong revenue growth alongside collapsing profits — Q1 net income fell 94% YoY and Q2 net income came in at just $68M versus $535M a year earlier — while the stock lost more than 40%. Management's first response was capital return: an inaugural $10B share buyback authorized in August 2022.

Starboard's disclosure lands directly into that gap between growth and profitability. Jeffrey Smith's firm has since repeated the same margin-focused playbook elsewhere, building a 6.5%+ stake in Match Group with explicit demands to fix margins or pursue a sale.

First-order effects

  • Salesforce shares jump over 5% on the disclosure, and CEO Marc Benioff's leadership now faces direct activist scrutiny over margins at a moment when revenue is growing double digits but net income has nearly evaporated.

Second-order effects

  • The pressure forces faster capital-return and cost discipline: within months Salesforce doubles its buyback to $20B alongside better-than-expected results, and shareholder dissent over Benioff's dual role cools — the nonbinding proposal against him keeping the board chair seat falls to 23% of the vote from roughly 37% in 2022 as the stock rebounds 55%+ in 2023.

Third-order effects

  • If the pattern holds, large-cap SaaS companies get pushed by activists from growth-at-all-costs toward margin accountability, with buybacks becoming the standard proof point — and Starboard's repeatable stake-then-demands template becomes a standing overhang for any high-multiple software firm whose profits lag its top line.

The trend: Activist investors are becoming the enforcement mechanism for the SaaS industry's pivot from growth-first spending to profitability and capital returns.