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Meta's Oversight Board says the company should be more careful with automated moderation and criticizes removing a cartoon depicting police violence in Colombia

Meta's Oversight Board says the company should be more careful with automated moderation tools, criticizing it for removing a cartoon depicting police violence in Colombia.

The Verge Adi Robertson

Discussion

  • @russellbrandom Russell Brandom on x
    This is arguably the most important ruling the Oversight Board has made so far https://www.theverge.com/...
  • @oversightboard @oversightboard on x
    In September 2020, a Facebook user in Colombia posted a cartoon resembling the official crest of the National Police of Colombia, depicting three figures in police uniform holding batons over their heads. They appear to be kicking and beating another figure. https://twitter.com/.…
  • @oversightboard @oversightboard on x
    By using automated systems to remove content, Media Matching Service banks can amplify the impact of incorrect decisions by human reviewers. The stakes of mistaken additions to such banks are especially high when the content consists of political speech criticizing state actors. …
  • @oversightboard @oversightboard on x
    By using automated systems to remove content, Media Matching Service banks can amplify the impact of incorrect decisions by human reviewers. The stakes of mistaken additions to such banks are especially high when the content consists of political speech criticizing state actors.
  • @oversightboard @oversightboard on x
    The Board overturned Meta's removal of a FB post of a cartoon on police violence in Colombia. The image was incorrectly removed after being included in a bank of content Meta uses to automatically identify and remove content flagged by human reviewers. →https://oversightboard.com…
  • @oversightboard @oversightboard on x
    Today the Oversight Board announced 2 case decisions and selected 2 new cases, which have significant implications for freedom of expression and human rights on Facebook and Instagram. Below a 🧵 with more details.
  • @oversightboard @oversightboard on x
    Today the Oversight Board overturned Meta's original decision to remove a Facebook post from a news outlet reporting an announcement from the Taliban regime in Afghanistan on women and girls' education. Below a 🧵 with more details.
  • @oversightboard @oversightboard on x
    The Board is concerned that Meta does not measure the accuracy of Media Matching Service banks for specific content policies. Without this data the company cannot tell whether this technology works more effectively for some Community Standards than others. https://twitter.com/...
  • @oversightboard @oversightboard on x
    According to Meta, 16 months after the user posted the content, the company removed the content as it matched with an image in a Media Matching Service bank. As a result of the Board selecting this case, Meta determined that the post did not violate its rules and restored it. htt…
  • @oversightboard @oversightboard on x
    The Board recommends that Meta publish error rates for content mistakenly included in Media Matching Service banks of violating content, broken down by content policy, in its transparency reporting.
  • @oversightboard @oversightboard on x
    Today the Oversight Board overturned Meta's decision to remove a FB post of a cartoon depicting police violence in Colombia. The image was removed after being included in a bank of content Meta uses to automatically identify content flagged by human reviewers. A 🧵 with info.