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Internal memo: Meta is setting up a New Monetization Experiences division to identify and build “possible paid features” for Facebook, Instagram, and WhatsApp

A new team will be tasked with building paid experiences across Meta's apps  —  Meta is setting up a product organization …

The Verge Alex Heath

Context & Ripple Effects

Meta had already expanded creator-focused monetization on Facebook and Instagram through an Instagram marketplace connecting brands with creators. The new division broadens that work from creator payments to potential paid experiences across Meta’s consumer apps.

Later coverage shows the idea developing into specific subscription formats: Meta considered ad-free Facebook and Instagram options in the EU and subsequently said it would test subscriptions for exclusive app features.

First-order effects

  • Facebook, Instagram, and WhatsApp product teams now have a dedicated Meta organization tasked with identifying and building paid-feature opportunities across their apps.
  • Meta can evaluate paid experiences as a cross-app product program rather than leaving monetization experiments to individual app teams.

Second-order effects

  • The division creates a route to extend Meta’s existing creator-monetization tools into consumer-facing paid offerings, requiring each app to distinguish paid features from its current free experience.
  • A shared paid-features team makes an eventual ad-free or exclusive-feature offer easier to adapt across Facebook and Instagram, as later subscription planning indicates.

Third-order effects

  • If Meta continues turning these experiments into products, its consumer apps move toward a mixed monetization model that combines creator commerce and paid user features rather than relying on a single format.
  • The recurring focus on ad-free access and exclusive features points to revenue-per-user expansion becoming a cross-product design priority at Meta.

The trend: Meta is building a cross-app paid-features layer, using subscriptions and premium access to complement its existing monetization tools.

Discussion

  • @alexeheath Alex Heath on x
    Meta is forming a new division to build paid features for Facebook, Instagram, WhatsApp VP of Monetization @johnwhegeman tells me that Meta wants paid features to be a bigger part of the biz over time. (No, you won't be able to pay to turn off ads.) https://www.theverge.com/...
  • @ozskier @ozskier on x
    @alexeheath ... So a pisspoor experience laden with ads that they want to monetize with paid features. Cool.
  • @karissabe Karissa Bell on x
    Interesting how ad-supported social media platforms are increasingly moving toward IAP and paid “premium” features as a revenue source (Twitter Blue, Snapchat+ etc.) I do wonder about the longterm implications are of having two tiers of users https://www.theverge.com/...
  • @katieharbath Katie Harbath on x
    This is happening because digital advertising as we know it will be obsolete in the next few years. Just in time for the 2024 elections. https://twitter.com/...
  • @maxasteele Max Steele on x
    There is no greater form of debasement than *paying* to use Facebook. https://twitter.com/...
  • @alexeheath Alex Heath on x
    “I think we do see opportunities to build new types of products, features, and experiences that people would be willing to pay for and be excited to pay for,” Hegeman told me. Meta has some paid stuff already but this new org is a sign it's going to become a bigger priority.