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Chronicles

The story behind the story

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Spotify says Car Thing is now on sale for $90, after being announced in April 2021; a future software update will add Audible support and more

Two million raced onto a waitlist for Spotify's first hardware.  Now that it's on sale, Spotify's real road test must prove Car Thing's more than a goofy name.

CNET Joan E. Solsman

Context & Ripple Effects

Spotify moved Car Thing from a limited Premium-user car assistant test in 2019 to a free, select-user launch in 2021. The $90 retail launch turns that experiment into a consumer hardware product.

The planned Audible integration departs from the initial Spotify-only device positioning, making software support central to Car Thing's value after purchase.

First-order effects

  • Spotify begins selling Car Thing directly for $90, shifting the device from controlled distribution to a product that must earn demand at retail.
  • Audible gains a planned in-car access point on Car Thing once Spotify delivers the promised software update.

Second-order effects

  • Car Thing buyers receive a broader audio proposition than the original Spotify-only pitch, while Spotify takes on the continuing obligation to expand and maintain the device's software.
  • Spotify's hardware strategy is tested against whether added services such as Audible make a dedicated dashboard controller more compelling than using the phone connection Car Thing relies on.

Third-order effects

  • If Spotify continues adding outside audio services through updates, Car Thing's role shifts from a single-service accessory toward a software-defined in-car audio interface.
  • The progression from trial to retail sale makes post-sale software breadth, rather than the initial hardware release alone, the durable measure of Spotify's car-device strategy.

The trend: Streaming services are testing dedicated in-car hardware whose utility is extended through software integrations beyond the originating service.

Discussion

  • @jeskillings Jonathan Skillings on x
    With a small touchscreen, mics for voice commands, 5 buttons and a dial, the $90 Car Thing is a souped-up Spotify remote control for your ride. Spotify's R&D chief @GustavS likens it to a Kindle. @joan_e has the full back story right here: https://www.cnet.com/... via @CNET
  • @spotifynews @spotifynews on x
    Start your engines, #CarThing is officially here. https://newsroom.spotify.com/ ... https://twitter.com/...