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Report: European carriers voice opposition to Apple's Private Relay, as T-Mobile and others begin blocking the VPN-like service in the US and parts of Europe

Earlier today, a report indicated that some European carriers were blocking the Private Relay feature introduced by Apple with iOS 15.

9to5Mac Chance Miller

Context & Ripple Effects

The reported restrictions were quickly complicated by T-Mobile’s denial of a broad block, which instead cited an iOS 15.2 bug and excluded customers on content-filtering plans. Apple then said iOS 15.2 made no change that would disable Private Relay and that carriers had not blocked users.

The dispute matters because Private Relay was already not a universal service: Apple had listed country-level exclusions for the feature, making carrier access and regional availability central to how the service reaches users.

First-order effects

  • T-Mobile customers with content-filtering plans do not have access to Private Relay, even as the carrier rejects the characterization of a broad block.
  • Apple’s denial puts the reported U.S. and European restrictions in dispute, with Apple and T-Mobile offering incompatible explanations for users losing access.

Second-order effects

  • European carriers’ opposition and T-Mobile’s plan-specific exception make network policies and account settings a practical gatekeeper for an Apple privacy feature.
  • The conflicting carrier and Apple accounts shift attention from a single claimed outage toward whether access failures stem from device software, network handling, or filtering-plan rules.

Third-order effects

  • If country exclusions and carrier-level exceptions persist, privacy-relay services will be delivered as region- and network-contingent products rather than as uniform platform features.

The trend: Consumer privacy services are increasingly constrained by the local network and policy conditions that determine whether platform-level protections can operate.

Discussion

  • @chancehmiller Chance Miller on x
    FWIW, I have reached out to multiple T-Mobile contacts about this but can't get an answer. Ideally, this is a bug that gets resolved. Or it was a bad policy decision that they walk back. Either way, T-Mobile's silence is not helping the situation. https://9to5mac.com/...
  • @swiftonsecurity @swiftonsecurity on x
    I'm going to be a capitalism simp here for a bit, but if I was a network operator I'd also be concerned about not being able to gracefully degrade destinations causing network contention, ones that aren't latency-sensitive. Am I wrong? https://9to5mac.com/...
  • @stevebellovin Steven M. Bellovin on x
    Why do iPhones even give carriers the ability to block this feature? And would the Obama-era net neutrality regulations have prohibited carriers from exercising this ability, despite Apple's misstep in making it possible? https://twitter.com/...
  • @jonathanmayer Jonathan Mayer on x
    T-Mobile is reportedly blocking iCloud Private Relay for iPhones. If that's right, there's a potential FTC problem. Why? Because T-Mobile publicly promised to not block access to lawful applications. Breaching that promise could be a deceptive practice. https://9to5mac.com/... ht…
  • @lukolejnik Lukasz Olejnik on x
    Some telecom operators hate Apple's privacy-minded Private Relay service. They block this. In Europe: https://9to5mac.com/... In US: https://9to5mac.com/... it's also unavailable in China and Belarus. https://twitter.com/... https://twitter.com/...
  • @stevesi Steven Sinofsky on x
    T-Mobile begins blocking iPhone users from enabling iCloud Private Relay in the US https://9to5mac.com/... // Super uncool. The real story is where the pressure is coming from to do this? It isn't organic (because business customers use VPN). Hmmm...
  • @dsilverman Dwight Silverman on x
    WTF @tmobile? So far I'm not seeing any issues with it on my iPhone 13 Pro Max. But the backlash will be swift, and hopefully Apple will iron it out. T-Mobile begins blocking iPhone users from enabling iCloud Private Relay in the US https://9to5mac.com/... via @ChanceHMiller
  • @migueldeicaza @migueldeicaza on x
    @jassmith87 In Europe, telcos went running to the EU and made up some bullshit Euro-centric excuse: https://twitter.com/...
  • @jonathanmayer Jonathan Mayer on x
    A followup report indicates T-Mobile's blocking may only be for customers who have content filtering affirmatively enabled on their service plan. If that's right, the problem isn't so much a net neutrality issue as a poorly designed and explained feature. https://tmo.report/...
  • @privacymatters @privacymatters on x
    Anyone would think mobile carriers didn't want their customers to enjoy privacy .... Browser generated data = $$$ https://twitter.com/...
  • @matthew_d_green Matthew Green on x
    I don't know if this is for real, but AT&T and T-Mobile blocking iCloud Private Relat seems like a huge anti-privacy move. https://twitter.com/...
  • @jsnell Jason Snell on x
    Let's see what the EU (among others) feels about carriers blocking a feature that provides privacy for users. Might be an interesting flip side to Apple's issues over the App Store. https://twitter.com/...
  • @layoutsubviews @layoutsubviews on x
    Exhibit A proving that even when you're a paying customer, you are still the product being sold. https://twitter.com/...
  • @pikhq @pikhq on x
    y'know, the only reason to do this as an ISP is if you are directly spying on your customers and selling them out. (and yes, in the modern world cell phone companies are _just_ ISPs, that happen to have a built-in VoIP service. VoLTE, which they're migrating to, is just VoIP.) ht…
  • @stroughtonsmith Steve Troughton-Smith on x
    So much for that 😅 https://twitter.com/...
  • @dgregor79 Doug Gregor on x
    Hey @TMobile , I've been a customer for around a decade. I will cancel my service and move to another mobile carrier if you do not change course. https://twitter.com/...
  • @thomasfuchs @thomasfuchs on x
    And this is why we need Net Neutrality, episode 8782 https://twitter.com/...
  • @migueldeicaza @migueldeicaza on x
    This is timely! I was shopping for data plans for the kids (phone and watch for my helicopter parenting needs) just last week and this helps me eliminate two providers: https://twitter.com/...