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Apple updates App Store Guidelines, including to let developers contact users about other payment methods as part of an earlier agreement with US developers

Apple today introduced a new set of App Store Guidelines which include three key changes.  One of the changes is the result …

TechCrunch Sarah Perez

Context & Ripple Effects

Apple had already been refining its App Store rules around in-app purchases and iOS features through a 2020 guidelines revision. The new U.S.-developer agreement draws a narrower boundary around how developers may communicate with customers, rather than changing the store’s transaction rules outright.

The change fits Apple’s broader use of Review Guidelines as an operating layer for the marketplace, including its tougher anti-fraud and misconduct rules earlier in 2021.

First-order effects

  • U.S. developers covered by the agreement can directly tell their users about alternative payment methods, giving them a customer-communication channel outside the App Store purchase flow.
  • Apple must administer a new exception in its guidelines while preserving its existing control over what happens inside apps and the store.

Second-order effects

  • Developers with subscription or repeat-purchase businesses gain more reason to build direct customer-contact channels, reducing their dependence on App Store messaging alone.
  • The distinction between informing users about other payment options and linking them to those options becomes a focal point for developer compliance and future policy disputes.

Third-order effects

  • The policy marks an incremental constraint on platform gatekeeper leverage: off-platform payment communication becomes a negotiable part of App Store governance.
  • The later U.S. rule permitting external payment links shows the same boundary continuing to move from communications toward more direct payment steering.

The trend: App Store payment policy is shifting through successive, narrowly defined limits on Apple’s control of developer-to-customer commerce.

Discussion

  • @iansherr Ian Sherr but spooky on x
    @drbarnard Seems apple's decided to go through with the changes regardless
  • @drbarnard David Barnard on x
    @iansherr Is it a forgone conclusion that the judge is going to approve the settlement November 2nd? I assumed Apple wouldn't finalize any changes like this until the settlement itself was finalized. (Though to be fair, they should do this no matter what happens with the settleme…
  • @appfairness @appfairness on x
    This incremental change is not a concession and further highlights Apple's total control over the app marketplace. With this change app makers are still barred from communicating about lower prices or offering competing payment options within their apps. https://techcrunch.com/..…