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Chronicles

The story behind the story

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Apple has quietly begun allowing users to rate and review its built-in iPhone and iPad apps in the App Store with iOS 15

For the longest time, the App Store did not allow users to rate or review Apple's built-in iPhone and iPad apps, like Mail, Music, News, Stocks and Calculator.

9to5Mac Benjamin Mayo

Context & Ripple Effects

Apple had already shaped the review system for third-party developers, limiting how often apps can request ratings and adding ways to sort reviews by helpfulness and sentiment. Opening that same channel to Mail, Music, News, Stocks and Calculator removes a conspicuous exception from the App Store’s feedback rules.

The move arrives alongside an iOS 15 release whose core-app updates were a central part of the platform’s quality-of-life changes. It makes public App Store feedback a direct input into how Apple’s own bundled software is perceived.

First-order effects

  • Users can now publish ratings and reviews for Apple’s built-in iPhone and iPad apps, giving the teams behind those apps a visible, App Store-native feedback record.
  • Apple’s preinstalled apps are subject to the same review-discovery tools as other listings, including the review sorting options Apple had previously added.

Second-order effects

  • Third-party developers competing with Mail, Music, News or Stocks gain a more comparable public benchmark for native-app satisfaction rather than facing unrated default alternatives.
  • Apple’s app teams face a new reputational incentive to address recurring complaints in software that is distributed with iOS and iPadOS.

Third-order effects

  • The App Store is becoming a more uniform accountability layer across Apple’s ecosystem: the platform owner increasingly governs both the review rules and the public feedback applied to its own apps.
  • As Apple later adds AI-generated review summaries, the value of opening built-in apps to reviews extends beyond individual ratings to the review corpus that shapes discovery and product perception.

The trend: Apple is broadening the App Store from a distribution channel into a standardized feedback and discovery system that increasingly includes its own software.

Discussion

  • @keleftheriou Kosta Eleftheriou on x
    Apple finally enabled ratings & reviews for their own apps on iOS 15:😬 https://twitter.com/...
  • @bzamayo Benjamin Mayo on x
    You can now leave one star reviews for the Apple apps you hate the most (cough TV cough) https://9to5mac.com/...
  • @rklau Rick Klau on x
    me, every week: - maybe the Apple TV app will work - no? ok, I'll try airplay from my phone - still no? maybe chromecast from my laptop? and somewhere, an APMM at Apple waits, knowing that this ends in Rick buying an Apple TV 4K because that's the one thing he hasn't yet bought
  • @rklau Rick Klau on x
    I think my favorite part of last week's Ted Lasso episode was how Apple TV froze every 5 minutes for 10 seconds at a pop (<1 year-old Sony TV on a wired connection w/a rock-solid 1 gbps connection, and Apple TV is consistently the only service that has this issue)
  • @wongmjane Jane Manchun Wong on x
    This is pretty clever. Teams behind the Apple apps now have a more direct way to gather user feedback https://twitter.com/...