With products like Dash Buttons and Echo Look, Amazon uses customers to test features then sunsets the devices too quickly due to low sales or negative feedback
Brian X. Chen / New York Times : Tweets: @elephantjournal , @rgmcgrath , @gregbensinger , and @chey_cobb Tweets: @elephantjournal : Amazon's experimental approach to product design can hurt your wallet and the environment. Why does it need our help to figure out what it's doing? Buyers of Amazon Devices Are Guinea Pigs. That's a Problem. https://www.nytimes.com/... Rita Gunther McGrath / @rgmcgrath : We have a pervasive pro-innovation bias, in that we think “if it's innovation, it must be better!” No, people, there are times when innovation isn't better, as this article by @bxchen of @NYT points out https://www.nytimes.com/...? @gregbensinger : You're a guinea pig for Amazon devices, like Sidewalk and the Echo Look @bxchen https://www.nytimes.com/... CyberSec Chey / @chey_cobb : Here's the link to @bxchen's article today. While I've been more concerned with Amazon's security fails, Brian makes a different point: Consumers are unpaid beta testers for Amazon's wasteful pet projects. https://www.nytimes.com/...