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Chronicles

The story behind the story

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Dell patches a recently discovered 12-year-old driver vulnerability impacting hundreds of millions of Dell systems, which gives local attackers full PC control

Catalin Cimpanu / The Record :

The Record Catalin Cimpanu

Context & Ripple Effects

Dell's pre-installed support software had already been a security exposure: a SupportAssist flaw reported in 2019 allowed network-adjacent attackers to hijack unpatched Dell PCs. The newly patched driver issue broadens the concern from a support utility to an underlying installed component.

The pattern did not end with this patch. Later coverage of BIOSConnect vulnerabilities in SupportAssist shows why Dell customers must treat vendor-installed management and update components as a recurring attack surface rather than isolated defects.

First-order effects

  • Dell system owners and enterprise IT teams need to deploy the driver update, because a local attacker could otherwise obtain full control of affected PCs.
  • Dell must support remediation across a very large installed base while the flaw adds to scrutiny of software and drivers shipped with its systems.

Second-order effects

  • Security teams cannot limit Dell endpoint reviews to the affected driver: the earlier SupportAssist exposure and subsequent BIOSConnect findings make adjacent pre-installed components relevant to patch and asset inventories.
  • Dell's support and update tooling becomes more consequential for customers, since timely delivery and application of vendor patches determines whether local access can become full-system compromise.

Third-order effects

  • Repeated flaws across drivers, support utilities, and firmware-connected features point toward endpoint security being shaped as much by the vendor software stack as by the operating system; vendors with large installed bases will face sustained pressure to make those layers patchable and auditable.

The trend: PC makers' pre-installed management, update, and driver layers are becoming a durable endpoint-security perimeter that enterprises must manage alongside the operating system.

Discussion

  • @aionescu Alex Ionescu on x
    Awesome blog post (https://labs.sentinelone.com/ ...) by @kasifdekel over at @SentinelOne on multiple vulnerabilities in a Dell driver that @standa_t and @yarden_shafir first found found back in 2019 at @CrowdStrike as well as @kiqueNissim over at @IOActive, with @kasifdekel shor…
  • @arekfurt Brian on x
    Before you worry about firmware implants that need to be carefully matched to equipment, maybe worry about exploitation of common drivers that can give an adversary kernel-mode access from a low-privileged user across hundreds of millions of devices. https://labs.sentinelone.com/…
  • @karanortman Kara Nortman on x
    12 year old Dell vulnerability finally being fixed today One of the things Fleetsmith (now owned by Apple) did well was not just enforce security patches but create them often before the 1st party vendor did Device management patching and policy still a real startup opportunity h…
  • @mmelkersen Mattias Melkersen on x
    CVSS Score 8.8 If you are using #Dell you might need to work a bit on this issue tomorrow, or maybe now. “.... any user on the computer, even without privileges, to escalate their privileges and run code in kernel mode.” https://www.dell.com/... #MSIntune #ConfigMgr #Patch