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Chronicles

The story behind the story

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Connecteam, whose app helps employers remotely manage deskless workers in industries such as retail and construction, raises $37M at a valuation of $100M+

Kristin Stoller / Forbes : Source: PR Newswire Source: Connecteam / PR Newswire : Connecteam Raises $37 Million to Accelerate Growth & Expansion of its all-in-one App for Deskless Employees USA - English

Forbes Kristin Stoller

Context & Ripple Effects

This round slots Connecteam into a deskless-workforce software arc that had been quiet since Crew raised $35M in late 2018 for its chat app aimed at multi-store retailers and fast-food chains. Where Crew started from messaging, Connecteam is pitching an all-in-one management app — scheduling, communication, and forms in one place — for the same shift-based retail and construction buyers.

The bet paid forward fast: within a year of this $37M raise at a $100M+ valuation, Connecteam reportedly closed a Series C led by Stripes and Insight at an $800M+ valuation, an eight-fold step-up that put it alongside Deel's $12B remote-HR run as proof investors see non-desk workforces as a distinct software market rather than an afterthought.

First-order effects

  • The $37M funds expansion of Connecteam's single-app model against Crew's chat-first product, forcing the comparison onto breadth of features rather than messaging alone.
  • Retail and construction employers evaluating shift-worker tools now face a funded challenger bundling functions they otherwise buy piecemeal.

Second-order effects

  • Crew, whose 2018 raise defined the category around communication, comes under pressure to broaden past chat or cede the platform position to all-in-one rivals like Connecteam.
  • The rapid reprice toward the later $120M Series C at $800M+ pulls more venture capital into deskless-workforce tooling, raising the cost of entry for any new entrant.

Third-order effects

  • If the pattern holds, deskless-worker software consolidates from point products into all-in-one HR platforms, the same direction Deel is taking remote-global hiring — leaving single-feature apps as acquisition targets rather than standalone businesses.
  • Employer-side adoption of these platforms makes the deskless workforce measurable and manageable in ways it previously wasn't, setting up the segment for the same enterprise-software budget lines office workers already command.

The trend: Workforce software is racing to become the all-in-one operating layer for deskless employees, with Connecteam's eight-fold valuation step-up marking the segment as a fundable category.