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Chronicles

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FBI says victims reported $4.2B in losses as a result of cybercrime and internet fraud to its Internet Crime Complaint Center in 2020, up about 20% YoY

Jeff Stone / CyberScoop :

CyberScoop Jeff Stone

Context & Ripple Effects

This 2020 figure extends a run the FBI has been publishing annually through its Internet Crime Complaint Center, which tallied $2.7B in global online theft and fraud losses in 2018. The prior year's report already flagged business email compromise as the dominant drain, accounting for roughly half of an estimated $3.5B in losses.

The $4.2B total, up about 20% YoY, sits mid-arc in what the subsequent reports confirm is a steep, sustained climb — the FBI later reported $6.9B in 2021, $12.5B+ in 2023, a record $16.6B in 2024, and nearly $21B in 2025.

First-order effects

  • Victims who file with IC3 get their losses on the FBI's official ledger, and the 20% jump gives the Bureau's cyber division a headline number to justify investigative priorities and public-awareness pushes for the year ahead.

Second-order effects

  • The trajectory forces banks, exchanges, and email-security vendors to treat consumer and business fraud — not just breaches — as a product category, a shift the later reports make explicit as investment scams and crypto-related fraud become the fastest-growing loss drivers by 2023-2025.

Third-order effects

  • If the compounding pattern holds, IC3's annual report functions as the de facto national barometer for internet fraud, shaping how regulators, insurers, and platforms allocate attention — even though reported losses capture only the fraction of victims who bother to complain.

The trend: Reported US cybercrime losses have compounded every year since at least 2018, with the FBI's IC3 tally rising from billions to tens of billions as investment and crypto scams join business email compromise atop the loss tables.

Discussion

  • @jeffstone500 Jeff Stone on x
    New cybercrime numbers from the FBI out today: - Business email scams caused $1.8 billion in losses - Ransomware caused $29.1 million (up slightly) - Tech support scams up 171% to $146 million (All numbers are likely a fraction of the true costs.) https://www.cyberscoop.com/...