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Chronicles

The story behind the story

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Interview with Vimeo's CEO Anjali Sud, who oversaw the streaming service's transition to a B2B SaaS company offering tools for making videos

Anjali Sud's first day as Vimeo CEO was an eventful one.  Not only was she standing in front of the company as its new leader, she was telling them that things were about to change. Tweets: @protocol , @jamshedwadia , @pierce , @protocol , and @modestproposal1 Tweets: @protocol : The new Vimeo doesn't sound as sexy as the old Vimeo, but it's turning into a much better business. Anjali Sud is leading the charge.https://www.protocol.com/ ... Jamshed Wadia / @jamshedwadia : Great read on how Vimeo CEO ⁦@anjsud⁩ is reinventing Vimeo as a b2b SaaS company that serves fortune 100 companies. Vimeo has more than 200 million users. Its revenue increased 54% in the most recent quarter. 👍#media #video #b2b https://www.protocol.com/... David Pierce / @pierce : Really enjoyed chatting with @anjsud about the future of video, and the task of turning Vimeo from a streaming service into something potentially even bigger https://www.protocol.com/... @protocol : “Everybody still thinks of us as, like, the indie version of YouTube. They definitely do not think of us as a B2B SaaS company that's powering the town halls and trainings and marketing videos of Fortune 100 organizations.” https://www.protocol.com/... Modest Proposal / @modestproposal1 : “Everybody still thinks of us as, like, the indie version of YouTube,” she said. “They definitely do not think of us as a B2B SaaS company that's powering the town halls and trainings and marketing videos of Fortune 100 organizations.” https://www.protocol.com/...

Protocol David Pierce

Context & Ripple Effects

This interview lands mid-arc for a company that spent years dismantling its own original premise. Anjali Sud was promoted from general manager to CEO in 2017, and within a year Vimeo was pivoting away from being a video viewing destination to sell software tools to its creator community. The launch of Vimeo Enterprise in 2019 turned that pivot into a product line aimed at internal corporate video.

By this conversation, the strategy has numbers behind it — revenue up 54% in the most recent quarter — and a clear customer: Fortune 100 companies using Vimeo to power town halls, trainings, and marketing videos. The later coverage frames why the moment matters: Sud's tenure ended in 2023, and her successor Philip Moyer has since been asked whether Vimeo should go back to competing as a YouTube rival.

First-order effects

  • Vimeo's revenue base is now enterprise software contracts rather than consumer subscriptions — the 54% quarterly growth is being booked against Fortune 100 buyers hosting internal video, not viewers watching content.
  • Sud's positioning of Vimeo as infrastructure for workplace video puts it in direct procurement conversations with IT and communications departments at large companies, a sales motion entirely different from the old streaming destination.

Second-order effects

  • The same pivot opened an adjacent line — building TV apps for creators through its growing OTT business — extending the tools-for-video-makers model beyond the browser into distribution.
  • Enterprise video hosting and management becomes a contested category where Vimeo competes on workflow and governance rather than content library, forcing rivals to answer whether they sell audiences or software.

Third-order effects

  • If the pattern holds, consumer video brands increasingly split into two species — destination platforms that monetize attention and SaaS vendors that monetize production and hosting — and Vimeo's post-Sud leadership under Philip Moyer wrestling with a return to its YouTube-rival roots shows how hard it is to stay on one side of that line.
  • A company that once measured itself in viewers now measures itself in seats and contracts, a template other creator-economy platforms face as they decide whether their future is an audience or a customer list.

The trend: Consumer video platforms are converting audience businesses into B2B SaaS businesses, selling the tools of video creation and management to enterprises instead of competing for viewers.

Discussion

  • @protocol @protocol on x
    The new Vimeo doesn't sound as sexy as the old Vimeo, but it's turning into a much better business. Anjali Sud is leading the charge.https://www.protocol.com/ ...
  • @jamshedwadia Jamshed Wadia on x
    Great read on how Vimeo CEO ⁦@anjsud⁩ is reinventing Vimeo as a b2b SaaS company that serves fortune 100 companies. Vimeo has more than 200 million users. Its revenue increased 54% in the most recent quarter. 👍#media #video #b2b https://www.protocol.com/...
  • @pierce David Pierce on x
    Really enjoyed chatting with @anjsud about the future of video, and the task of turning Vimeo from a streaming service into something potentially even bigger https://www.protocol.com/...
  • @protocol @protocol on x
    “Everybody still thinks of us as, like, the indie version of YouTube. They definitely do not think of us as a B2B SaaS company that's powering the town halls and trainings and marketing videos of Fortune 100 organizations.” https://www.protocol.com/...
  • @modestproposal1 Modest Proposal on x
    “Everybody still thinks of us as, like, the indie version of YouTube,” she said. “They definitely do not think of us as a B2B SaaS company that's powering the town halls and trainings and marketing videos of Fortune 100 organizations.” https://www.protocol.com/...