Andy Jassy is said to be “warmer and fuzzier” than Bezos, but as Amazon's next CEO, he faces many hurdles if he wants its tech to manage workers more humanely
One secret of Amazon's ability to grow rapidly: software and algorithms that manage its millions of employees and marketplace sellers …
Wall Street Journal Christopher Mims
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Discussion
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@jensmithwsj
Jennifer Smith
on x
“If Mr. Jassy can figure out how to use algorithms to manage workers and partners as humanely as he apparently manages the people he works with personally, that may prove to be his defining legacy as CEO.” Via @mims https://www.wsj.com/...
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@wsj
@wsj
on x
Software is eating the world—and Amazon's new CEO is well-positioned to capitalize on that, writes @mims https://www.wsj.com/...
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@shashib
Shashi Bellamkonda
on x
Algorithms and humane in the same sentence will be a challenge? https://twitter.com/...
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@profgalloway
Scott Galloway
on x
“If Mr. Jassy can figure out how to use algorithms to manage workers and partners as humanely as he apparently manages the people he works with personally, that may prove to be his defining legacy as CEO.” by @mims https://www.wsj.com/...
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@mims
Christopher Mims
on x
In the modern world most divisions of class and income are rapidly fracturing along these lines: Is your boss a human, or an algorithm? The secret to Amazon's ability to scale so rapidly is they've offloaded 90% of the role of management to software. https://www.wsj.com/...
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@smulpuru
Sucharita Kodali
on x
Bezos seems to be on the Business Roundtable which supports stakeholder capitalism. But Amzn love robots. They are the verge of driverless tech. Until shoppers/buyers demand something different, I'd bet on automation. https://twitter.com/...
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@mims
Christopher Mims
on x
The central question new Amazon CEO Andy Jassy must confront: Will he align the way Amazon treats its sellers and employees with what those who know him say is his empathetic style with his direct reports? There's an important twist to this question. https://www.wsj.com/...
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@mims
Christopher Mims
on x
All big systems bumble along in suboptimal ways until the growing weight of their flaws forces accountability. Maybe a new CEO will recognize and shift some important, basic things at Amazon? More likely, unions and regulatory pressure will. https://www.wsj.com/...
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@mims
Christopher Mims
on x
Jeff Bezos stepping down is as good a time as any to assess what Amazon has become, where it's going, the astonishing influence it has only just begun to wield. 🧵 This week's column, and a mercifully brief thread: https://www.wsj.com/...