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Chronicles

The story behind the story

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Over 200 Facebook contract moderators sign an open letter criticizing Facebook, Accenture, and CPL for ending WFH policies and call for better protections

Here's what you need to know:  —  Facebook moderators forced back to the office raise alarms about Covid-19 protections.

New York Times Adam Satariano

Discussion

  • @foxglovelegal Foxglove on x
    Breaking: More than 200 @Facebook content moderators (and supporting employees) from across the US and Europe have published a demand for better protections - and full employment rights - during the pandemic. https://www.foxglove.org.uk/ ...
  • @smdiehl Stephen Diehl on x
    A business model that takes the sum of society's toxic waste content and dumps it on a bunch of underpaid contractors without healthcare or support cannot be fixed. If they forced their developers to do this job for even one hour, everyone would quit. https://www.foxglove.org.uk/…
  • @fboversight @fboversight on x
    🚨BREAKING🚨 from @Foxglovelegal: An open letter from content moderators to Facebook execs. Their demands are simple: 1. Keep moderators and their families safe. 2. Maximize at-home working. 3. Offer hazard pay. 4. End outsourcing. 5. Offer real healthcare and psychiatric care. htt…
  • @karissabe Karissa Bell on x
    Facebook moderators published an open letter to Mark Zuckerberg and Sheryl Sandberg asking for hazard pay and more flexibility to work from home. They also make some pretty big claims about the AI -based moderation Facebook has spent so much time hyping https://www.foxglove.org.u…
  • @foxglovelegal Foxglove on x
    This is the biggest joint international effort of Facebook content moderators yet. We are proud to have worked with them to do it. Many more moderators in other sites wanted to sign, but were too intimidated by Facebook - these people are risking their livelihood to speak out.
  • @monteiro @monteiro on x
    This is what happened when Facebook content moderators tried to unionize. Fuck Facebook. https://www.buzzfeednews.com/ ...
  • @foxglovelegal Foxglove on x
    What a bogus statement from FB spokesperson: 1. They don't deny active COVID cases on moderator floor. 2. It totally ignores core demand to take workers in-house as TikTok has done. 3. They say they have 15k mods when asked about condtns but 35k when asked about hate speech. http…
  • @unamullally Una Mullally on x
    Let's talk about moderators! Thread—> This week on @united_podcast, we speak to an ex-Facebook moderator, who describes the reality of one of the grimmest jobs in “tech”. ⚠️WARNING: many of the details discussed throughout are distressing.⚠️ https://open.spotify.com/...
  • @foxglovelegal Foxglove on x
    Facebook can well afford this. It is a $780bn company. Zuck's personal wealth passed $100bn during the pandemic. TikTok is bringing moderators in house. It's time for Facebook to treat these workers with the dignity and respect they deserve.
  • @moonalice Roger McNamee on x
    An open letter from FB moderators to their employers. The status quo is not working: ptsd and other ailments are common. https://twitter.com/...
  • @foxglovelegal Foxglove on x
    @shannonpareil @Gainington Content moderators remain very scared of getting fired by FB for taking collective action, this effort took a lot of time for them to organize and do it in a way where those who wish to stay anon could do so.
  • @ifeomaozoma Ifeoma Ozoma on x
    We cannot claim to want platforms to do better about mis/disinformation without ALSO supporting the individuals (often not granted full time employee status) who do the incredibly taxing work of operationalizing policies. They deserve protections. They deserve full employment. ht…
  • @rmac18 @rmac18 on x
    This is a big accusation. FB has said it's spent billions on content moderation and really hangs its hat on the effectiveness of its AI. Facebook's content mods are saying the reason they had to come back to the office was because the AI isn't as good as them.
  • @mikebutcher Mike Butcher on x
    Shades of a possible union? https://twitter.com/...
  • @amndasuthwrth Amanda Southworth on x
    facebook spent years saying they don't rlly need to fix condition for moderators (that were getting PTSD from their job) because they were moving to algorithms to automate it. but now the moderators are saying the algorithm sucks. not all problems can be fixed with ai. https://tw…
  • @adamconover Adam Conover on x
    Facebook forced its content moderators to return to the office during the pandemic. As a result, many contracted COVID. Now they're organizing, demanding hazard pay, health care, and employee status. Amazing to see, & deserving of our support. https://www.foxglove.org.uk/ ...
  • @sana660 @sana660 on x
    One of the biggest reasons I left @Accenture was it's toxic culture towards it's more marginalized people. It's also the firm that helped ICE/border patrol with their back end processes to make deportation easier. I hope the Facebook moderators get everything they asked for. http…
  • @sam_l_shead Sam Shead on x
    Facebook content moderators call on Facebook to let them work from home in an open letter to Mark Zuckerberg et al. “Now, on top of work that is psychologically toxic, holding onto the job means walking into a hot zone.” https://www.cnbc.com/...
  • @mikeisaac Rat King on x
    Facebook's outsourced moderators have been forced back to the office, and 200 of them signed a joint letter raising alarms about Covid-19 protections via @satariano https://www.nytimes.com/...
  • @mer__edith Meredith Whittaker on x
    Solidarity with facebook content moderators, who shoulder Facebook's messy promises and failures, and do some of the hardest, most traumatic work imaginable! Support their organizing for fair, dignified working conditions. ✊❤️ https://twitter.com/...
  • @rmac18 @rmac18 on x
    More than 200 Facebook workers signed a letter to Zuckerberg demanding better treatment in light of moderators being forced back to the office during a pandemic. One accusation: FB's AI is failing to capture the worst stuff (self-harm and child abuse). https://www.foxglove.org.uk…