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Chronicles

The story behind the story

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Zoom says its OnZoom paid events platform and marketplace is now generally available and launches Zapps, letting third parties integrate with its main app

Frederic Lardinois / TechCrunch :

TechCrunch Frederic Lardinois

Context & Ripple Effects

This announcement is the moment Zoom stops being just a meeting utility and starts acting like a platform: OnZoom going generally available gives hosts a paid-events marketplace, while Zapps opens the main client to third-party code for the first time. The follow-on coverage shows Zoom treating it as the foundation of an ecosystem rather than a one-off feature.

First-order effects

  • Third-party developers gain in-meeting distribution inside Zoom's main app via Zapps, and event organizers can now sell tickets through the OnZoom marketplace rather than routing payments elsewhere.

Second-order effects

Third-order effects

  • OnZoom becomes the base layer for enterprise-grade virtual events — Zoom's later Zoom Events service is explicitly built on the OnZoom marketplace, and by mid-2021 [[a:968712|Zoom Apps reaches general availability with 50 launch apps including Asana and Dropbox Spaces]] — pointing toward conferencing revenue shifting from seats per user to transactions and app distribution.

The trend: Video conferencing is platformizing: the meeting window is becoming an app-distribution surface where monetization moves beyond subscriptions toward events, transactions, and third-party integrations.

Discussion

  • @levie Aaron Levie on x
    Excited to be partnering with Zoom to integrate Box with their new platform. As business has shifted to video, Zoom allowing 3rd party apps opens up an entirely new universe of ways to work.
  • @levie Aaron Levie on x
    Sometimes you see a product that obviously is going to become a platform one day. Zoom is one of those products. https://twitter.com/...
  • @ow @ow on x
    Can Zoom become Gmail faster than Gmail becomes Zoom? Sure seems like the race is on. https://blog.zoom.us/...
  • @sameer_singh17 Sameer Singh on x
    A lot of discussion about Zoom's potential as a platform. Should be noted that these are largely integrations, not native apps built from scratch. Tends to attract developers who can fit into Zoom's use cases, as opposed to those building truly new ones. https://twitter.com/...
  • @ediggs Eze Vidra on x
    Zoom's latest update includes significant new features - fending off video as a service APIs like Agora with 3rd party integrations, especially the ability to charge for video ‘events’ https://techcrunch.com/...
  • @didaclee Ddac on x
    Zoom as a Platform 🤙🏻 https://twitter.com/...
  • @benedictevans Benedict Evans on x
    Old “All software expands until it can send email” New: all communications apps expand until they can embed Excel files. Next: all software expands until it can send GIFs https://twitter.com/...
  • @7austinl Austin Lieberman on x
    This is such a good move. The events of the future will be hybrid - in-person and remote. People are going to be able to build entire businesses on @zoom_us $ZM alone. Though I do see an opportunity for higher-priced EXCLUSIVE in-person events. https://blog.zoom.us/...
  • @kantrowitz Alex Kantrowitz on x
    This mostly brings home how long it'll be until in-person events return :( https://twitter.com/...
  • @zoom_us Zoom on x
    Zoom's end-to-end encryption (E2EE) offering will be generally available next week for Zoom users around the world - free and paid. https://blog.zoom.us/...
  • @mcwm Mike Murphy on x
    1980s: Boombox 2020s: Zoom Box https://twitter.com/...
  • @timstringer Tim Stringer on x
    In the current version of @zoom_us, you can rearrange participants while in Gallery view. Zoom are taking this concept further by introducing “immersive scenes”, allowing hosts to set a custom background theme/layout. More Info: https://blog.zoom.us/... #Zoomtopia https://twitter…
  • @alexstamos Alex Stamos on x
    Congratulations to @maxtaco and the rest of the @KeybaseIO team, who joined Zoom in May and shipped end-to-end encryption on a live product with tens of millions of users by October. Details for crypto nerds here: https://github.com/... https://twitter.com/...