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Chronicles

The story behind the story

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Uber and Lyft's potential franchise model is reminiscent of FedEx's similar move, when FedEx shifted from employing independent contractors to fleet operators

A new ‘franchise’ model could help the companies without necessarily improving working conditions

OneZero Sarah Kessler

Context & Ripple Effects

Four days after sources reported Uber and Lyft were weighing a franchise-like model in California — licensing their brands to third-party fleet operators rather than contracting drivers directly — OneZero frames it as a rerun of FedEx's own history: the parcel giant moved from independent contractors to fleet operators who absorb the operational and legal burden while FedEx keeps the brand. The comparison matters because FedEx's structure did not obviously improve conditions for the people doing the driving.

The move lands mid-fight over driver classification: Uber is still opposing Spain's law treating drivers as employees and lobbying against similar statutes elsewhere, while a year earlier both companies were scrambling to fund driver education and expense-reduction programs during shortages. A franchise layer would sit between platform and driver exactly where those obligations currently attach.

First-order effects

  • Under the reported structure, Uber and Lyft shed the direct contractual relationship with drivers in California — fleet operators become the counterparty that carries vehicle costs, scheduling, and any reclassification exposure, while the platforms collect brand-license revenue.
  • Drivers' working terms stop being set by Uber and Lyft policy and start being set by whichever operator wins the license, fragmenting pay and conditions across fleets under one app.

Second-order effects

  • Regulators pursuing employee-classification statutes — the fight Uber is already waging in Spain — can follow the liability down one level and write rules aimed at fleet operators instead, forcing the platforms to defend the intermediary structure itself.
  • If the FedEx analogy holds, operators will compete on margins inside fixed license terms, squeezing driver economics in ways that undercut the benefit and expense programs Uber and Lyft used to address shortages.

Third-order effects

  • The pattern points toward gig platforms becoming brand licensors that own demand and software while outsourcing labor relationships entirely — a structural answer to classification pressure that relocates, rather than resolves, the employment question.
  • Whether regulators accept that relocation is the open variable: FedEx's precedent shows the model can persist for years, but each new jurisdiction's statute decides whether the franchise layer survives contact with local law.

The trend: Ride-hailing platforms are responding to driver-classification pressure by adopting FedEx-style franchise structures that convert employment risk into licensed-operator relationships.

Discussion

  • @daveleeft Dave Lee on x
    Breaking - Uber and Lyft granted an emergency stay, meaning rideshare WILL NOT shut down in California tonight.
  • @nicole Nicole Lee on x
    “We can't hire people overnight.” They had YEARS. https://www.engadget.com/...
  • @jwolpert John Wolpert on x
    Yes and yes. I was amused by the suggestion of “franchising” to “fleet owners”. And how then have we not returned to the taxi model? The 100 year ground transit cycle goes on: Uber and Lyft had time to comply with the law. They did not. https://www.engadget.com/... @engadget
  • @legalrideshare @legalrideshare on x
    The truth is, however, both companies have had nothing but time to comply with the law. https://www.engadget.com/...
  • @bcmerchant Brian Merchant on x
    This is very good news for Lyft and Uber and something of a disaster for drivers. The ride-hailing app companies can operate while continuing to break labor law while under appeal https://twitter.com/...
  • @meganmorrone Megan Morrone on x
    Read @SarahFKessler in @OZM on how the franchise model can set up incentives that are very bad for workers. https://onezero.medium.com/...
  • @mvzelenks Michael Zelenko on x
    A study finds “the probability of a [labor] violation is about 24% higher among franchisee-owned outlets than among otherwise similar company-owned outlets.” A New ‘Franchise’ Model Could Help Uber and Lyft — but Not Their Drivers by @SarahFKessler @OZM https://onezero.medium.com…
  • @dlberes Damon Beres on x
    NEW deep dive from @SarahFKessler on the franchise model that might save Uber and Lyft—but not their drivers. Even as Lyft at least temporarily pulls out of CA, this is what the future of ride-hailing services might look like: https://onezero.medium.com/...
  • @medium @medium on x
    Franchise models “are also schemes to avoid taking responsibility for workers [...] And if they offload their responsibility onto someone who can't bear it, then the driver is left holding an empty bag.” https://read.medium.com/CjIhErH
  • @bcmerchant Brian Merchant on x
    It looks like it could be even *worse* for drivers if Uber and Lyft were to adopt a franchise model a la FedEx, instead of recognizing drivers as employees https://onezero.medium.com/...
  • @kateconger Kate Conger on x
    This good piece gets into more of the issues presented by the franchise model Uber & Lyft are considering: https://onezero.medium.com/...
  • @kevinkileyca Kevin Kiley on x
    This might be the day it dawned on California's political class that there will be a monumental electoral price to pay for shutting down Uber and Lyft and robbing our independent workers of their livelihoods. The repeal vote is Monday.
  • @kateconger Kate Conger on x
    Breaking: The appeals court has granted a temporary stay while the appeal process plays out. Uber and Lyft can continue to operate. https://twitter.com/...