NYU report criticizes Facebook for outsourcing content moderation, arguing it is a “grossly inadequate” way of dealing with a core task of social platforms
In a scathing examination of Facebook's content moderation strategy, a new study identifies the company's decision …
Related Coverage
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- A call to end outsourced content moderation for social media platforms Axios · Ina Fried
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- This is a message of solidarity from a group of current and former content moderators at Facebook. Fbcontentmods
- Should Facebook stop outsourcing content moderation? Politico · Alexandra S. Levine
- Who Moderates the Social Media Giants? A Call to End Outsourcing NYU Stern Center for Business and Human Rights · Paul M. Barrett
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- Study: Facebook is skimping on moderation, and it's harming the public Digital Trends · Will Nicol
Discussion
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@ekp
Ellen K. Pao
on x
“Fundamentally it's about saving money” NYU study says Facebook should stop outsourcing content moderation. Say it's marginalized and failing, citing a 10% error rate and 300,000 mistakes every day. https://venturebeat.com/... https://twitter.com/...
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@projectinclude
@projectinclude
on x
NYU report blames outsourcing for poor content moderation. “In a scathing indictment of Facebook's content moderation strategy, a new study identifies the company's decision to outsource such work as a key reason its efforts are failing.” https://venturebeat.com/...
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@authorpmbarrett
Paul M. Barrett
on x
This morning, the NYU Stern Center for Business & Human Rights @NYUSternBHR is releasing a new report on how @Facebook and other platforms outsource content moderation. New insights into the consequences of marginalizing this crucial business function: https://bhr.stern.nyu.edu/.…
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@authorpmbarrett
Paul M. Barrett
on x
Content moderators for @Facebook assert themselves in a highly unusual manner. This happens to come on the same day that @NYUSternBHR releases a report critical of Facebook's outsourcing of content moderation: https://bhr.stern.nyu.edu/... https://twitter.com/...
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@obrien
Chris O'Brien
on x
NYU study: “One of the revelations for me was realizing just how central the function [of moderation] is to the companies, and therefore how anomalous it is that they hold it at arm's length,” said @AuthorPMBarrett. https://venturebeat.com/...
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@shady_inf0
@shady_inf0
on x
NYU study: Facebook's content moderation efforts are ‘grossly inadequate’ 'You have a strategy to expand and grow .... But you don't really have a parallel strategy to make sure that your offerings are not misused' https://venturebeat.com/... via @VentureBeat