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Chronicles

The story behind the story

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Gartner survey of IT leaders forecasts 8% YoY decline in global IT spending to $3.46T in 2020, vs. $3.76T in 2019, as budgets are slashed due to the pandemic

Another week brings another clear sign that CIOs are making deep budget cuts in response to the COVID-19 pandemic.

Forbes Martin Giles

Context & Ripple Effects

This May 2020 forecast marks the pandemic trough in Gartner's own multi-year series: an 8% contraction to $3.46T after years of expansion. The same tracker later showed the rebound was sharp — tech spending grew nearly 7% in 2020 and about 10% in 2021 before flattening, with 2022 ending down just 0.2% at $4.38T, well above the pre-pandemic $3.76T base.

The cut lands unevenly across the stack. Weeks after this survey, Gartner separately projected a 13.6% drop in PC, tablet, and phone shipments for 2020, confirming devices as the most exposed line item — while the later data showing corporate cloud budgets growing 20% in 2022 suggests the categories CIOs protected were very different from those they cut.

First-order effects

  • CIOs are executing budget cuts immediately, pulling $300B out of planned 2020 spend relative to 2019's $3.76T, with hardware buyers hit hardest given the parallel forecast of double-digit declines in device shipments.

Second-order effects

  • Vendors pivot toward recurring, opex-friendly consumption models — the trajectory visible in later coverage where cloud platform services kept growing double digits even as total spending stagnated, forcing on-premise suppliers to compete against the budget lines customers still fund.

Third-order effects

  • The episode establishes the pattern that defines Gartner's series since: IT spending contracts sharply in shocks but re-rates upward within a year or two, so the durable effect is a mix shift toward cloud and software rather than a lower spending level — a dynamic still playing out in the flat-to-modest growth environment of 2022–23.

The trend: Global IT spending has become shock-resilient but structurally rotating — each downturn since 2020 trims a year of growth while shifting share toward cloud and away from devices.

Discussion

  • @mdudas Mike Dudas on x
    Beware the enterprise tech valuations: “@Gartner_inc thinks global tech spending will drop 8% in 2020 based on tech suppliers, sources. It's forecasting $3.46T will be spent on IT products & services in 2020 by biz + consumers, down from $3.76T in 2019.” https://www.forbes.com/..…
  • @jasonlk @jasonlk on x
    “Cloud computing is a good example: Gartner expects money spent on public cloud services to rise by 19%.” https://www.forbes.com/...
  • @bpatrick001 Bobby Patrick on x
    Survey of 867 finance chiefs across 24 countries and territories conducted in early May by consulting firm PWC found that almost half of the CFOs expected to increase automation of operations https://www.forbes.com/... #RPA #AI #Hyperautomation