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The story behind the story

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Zoom is being banned over security concerns by some US school districts, including NYC, which is directing teachers to switch to Microsoft Teams

Some school districts around the country have started to ban the use of Zoom for online learning from home during the coronavirus crisis …

Washington Post Valerie Strauss

Discussion

  • @bradlander Brad Lander on x
    This is a terrible decision @NYCSchools @DOEChancellor. Our teachers, students, and families have put in massive amounts of work to stand up their classes. It would wreck the best parts of remote learning. To be honest, I hope teachers just ignore it. https://chalkbeat.org/...
  • @matthew_d_green Matthew Green on x
    This is a dumb overreaction. https://chalkbeat.org/...
  • @anandwrites Anand Giridharadas on x
    Read the virtual room. https://chalkbeat.org/...
  • @williamlegate Quarantined William LeGate on x
    Zoom is malware. End of story. https://twitter.com/...
  • @kennwhite Kenn White on x
    Turns out uninformed scare-mongering hype has consequences. An infosec community (and stenographer media) with zero sense of risk-benefit drove this. https://twitter.com/...
  • @steelym23 SteelyM on x
    @emilynussbaum They're not trying to stop meetings. There have been hacking incidents, so they want to switch to (more secure?) Microsoft Teams. (I am skeptical that it's worth the effort to change. It sounds like there might be workarounds that make Zoom safe.) https://chalkbeat…
  • @chrislhayes Chris Hayes on x
    I get that there are issues w Zoom, but at this point, from a cost/benefit perspective, but this is just an insane thing to do. Come on. https://twitter.com/...
  • @benyt Ben Smith on x
    Of all the things... https://twitter.com/...
  • @dhh @dhh on x
    One step forward, two steps back. Zoom reverts to its old ways of blaming users for failing to understand its shitty policies and protections, in response to schools banning the service. ZOOMBOMBING IS NOT ELEMENTARY TEACHERS' FAULT. Sheesh. https://www.washingtonpost.com/ ... ht…
  • @emilynussbaum Emily Nussbaum on x
    WHY is the DOE banning Zoom and Google Hangouts? All of these decisions seems so crazy and precipitous—they cancel Spring Break, including Passover/GF, then remove any possibility of distance-learning being something other than endless alienated homework.
  • @ftrain Paul Ford on x
    This is an actual IT services trainwreck (even more than the guy in LA who tried to smash a train into the hospital ship). It's leaving so, so many kids behind. https://twitter.com/...
  • @0xcharlie Charlie Miller on x
    This is a decision made by reading scary headlines and not understanding threat models or risk or software security basics. If enough people switch to MS teams, we'll see similar issues reported with that software. https://chalkbeat.org/...
  • @brooklynspoke Doug Gordon on x
    Not sure why teachers who aren't already doing this can't just use the waiting room feature and approve participants. They know who is/isn't in their classrooms. Can also turn off screen sharing and disable chat features. Far easier than transitioning to a new platform. https://t…
  • @leoniehaimson Leonie Haimson on x
    What If Zoom violates state student privacy law @bradlander You still think schools should be using it? https://twitter.com/...
  • @michelleinbklyn Michelle Goldberg on x
    Getting up to speed on all the remote learning platforms our school requires has been hellishly frustrating. I can't believe they're doing this right as some of us were finally starting to find a rhythm. Please, please reverse this decision. https://twitter.com/...
  • @tonyromm Tony Romm on x
    sure, scaling so quickly is difficult, but there's also an entire genre of books about tech companies that overlooked basic infrastructure issues until they were too big. it feels this industry lacks any sense of its own history sometimes. https://www.washingtonpost.com/ ...
  • @joejerome Joseph Jerome on x
    “It's taking all the work we've done and flushing it down the toilet — and you're going to lose some kids along the way.” Zoom is the #edtech that really pits privacy against the digital divide. https://twitter.com/...
  • @tamaleaver Tama Leaver on x
    Hardly a shock. I believe state government K-12 schools in Western Australia haven't approved Zoom use, either. Zoom banned from New York City schools due to privacy and security flaws https://www.fastcompany.com/ ...
  • @stuartbruce Stuart Bruce PR Futurist on x
    Sensible. Many schools already use Microsoft 365 and Teams is already secured so only teachers and students have access. Much better than complicating situation with unnecessary third party solution. Hopefully @Rodillian_Ac will start using it for classes after Easter? https://tw…
  • @philonedtech Phil Hill on x
    That most-used of remote teaching crutches is becoming more problematic. Zoom CEO has acknowledged issues and froze all feature development while they try to fix security / privacy. https://www.washingtonpost.com/ ... I would give h/t to Jeanette Wiseman if I knew her Twitter han…
  • @chieflegit Gissey B on x
    Lmfaoooo. It really doesn't take a long time to vet the security concerns around zoom because i did it in less than 5 minutes. NYC DOE is a joke at this point. https://twitter.com/...
  • @carriemelago Carrie Melago on x
    Big change for teachers and parents still adjusting to this new reality 👇🏼 https://twitter.com/...
  • @emerose Sam Quigley on x
    This is just fantastically dumb, prompted by hysteria and hyperbole far out of touch with reality. https://chalkbeat.org/...
  • @lam_barrett Lindsey Barrett on x
    well now we're cooking with gas https://twitter.com/...
  • @dhh @dhh on x
    An exhaustive account of all Zoom's privacy and security transgressions. When you see it all collected like this.. well, just, wow. https://tidbits.com/...
  • @glennf Glenn Fleishman on x
    I compiled a list of every known Zoom security exploit, software bug, privacy failure, and bad decision (many now remediated) and what you can do about each of them. I had to add six in the last two days while writing & editing it. @TidBITS https://tidbits.com/...
  • @alexrkonrad Alex Konrad on x
    Zoom's CEO insists he was just trying to help when @zoom_us made its tools free to a now 90,000+ schools. In hindsight, he says “We did not do a good job” preparing teachers and schools in advance, and that Zoom should have done training sessions first. https://www.forbes.com/...…
  • @alexrkonrad Alex Konrad on x
    Zoom has become the go-to tool of the at-home era with 200 million daily users. It's also become a flashpoint of controversy after a series of security and privacy concerns. I spoke to Zoom's CEO about it for this cover story in our next issue of @Forbes https://www.forbes.com/..…
  • @drewharwell Drew Harwell on x
    New: Thousands of Zoom calls have been left exposed on the open Web. A lot of people have inadvertently posted them onto unprotected space. And because Zoom names its recordings in an identical way, it's really easy to find them with a simple search: https://www.washingtonpost.co…
  • @jimscheinman Jim Scheinman on x
    Thank you for this fair coverage of Zoom's meteoric rise & the real challenges that Zoom has faced. I'm so proud & impressed with Eric & the Zoom team's transparency & decisive actions to make Zoom even better. Your article is refreshing in a world of sensationalist journalism. h…
  • @alexrkonrad Alex Konrad on x
    Building tools for business for most of Zoom's history, CEO @ericsyuan says he never anticipated hackers would want to join a run-of-the-mill staff check-in or weekly work review — much less that hackers would someday want to disrupt virtual classrooms. https://www.forbes.com/...…
  • @micahflee Micah Lee on x
    This is a very good and human-readable post by @matthew_d_green about how Zoom's encryption works, the good parts and the very bad parts, and how Zoom has a solid path forward to fix the most major problems https://blog.cryptographyengineering.co m/ ...
  • @matthew_d_green Matthew Green on x
    I wrote a non-technical post on the situation with Zoom and encryption. This mostly summarizes what we know from @citizenlab and Zoom itself: https://blog.cryptographyengineering.co m/ ...
  • @nicdawes Nicholas Dawes on x
    When the first phase of this is over, we are going to wake up to the scale of the information security and privacy risks we have all been taking https://twitter.com/...
  • @joetidy Joe Tidy on x
    NEW: Zoom ‘unsuitable’ for government secrets, researchers say. New study from @citizenlab shows Zoom encryption is crackable and unsafe for high level meets. I understand gov is working on adapting other existing tools ‘at pace’ to deal with the current communications conundrum.…
  • @alexrkonrad Alex Konrad on x
    Analysts see recent consumer hype around $ZM as a distraction. @AlexZukin at @rbccm says Zoom CEO Eric Yuan “is in an impossible situation” making everyone happy now, but that big customers are content with Zoom's security set-up. https://www.forbes.com/... cc @carlquintanilla ht…
  • @alexrkonrad Alex Konrad on x
    We spoke to @ericsyuan 3x in the past month for this story. Yesterday, he accepted full responsibility for Zoom's problems, and thanked journalists and researchers for pointing out mistakes and flaws. Can he win back your trust? Thanks for reading 🙏 https://www.forbes.com/... htt…
  • @alexrkonrad Alex Konrad on x
    Zoom's scrutiny has come during a historic run of user growth that's made it tough for it to keep up. Here's a chart of Zoom mobile use alone. Overall Zoom says it went from 10M users at end of 2019 to 200M in March, a historic jump for any business tool. https://www.forbes.com/.…
  • @alexrkonrad Alex Konrad on x
    CEO @ericsyuan says that when Zoom froze new feature development on April 1, some were half finished, some nearly done. Now he's looking to suspend all tracking on Zoom's sites, and would consider open-sourcing Zoom's code in the future. https://www.forbes.com/... tip @techmeme h…
  • @woudena Anneke VanWoudenberg on x
    An important read for NGOs, #humanrights lawyers, activists and journalists using Zoom during the #COVID19 crisis. Surely this is a problem Zoom should be urgently fixing? #bizhumanrights https://twitter.com/...
  • @lisaabramowicz1 Lisa Abramowicz on x
    “Zoombombing” leads to a deeply apologetic CEO. “Sometimes you have a good intention, and sometimes you get punished...we need to slow down and think about privacy and security first.” https://www.wsj.com/...
  • @carlquintanilla Carl Quintanilla on x
    Zoom CEO: “I really messed up as CEO, and we need to win their trust back. This kind of thing shouldn't have happened.” ⁦@WSJ⁩ $ZM https://www.wsj.com/...
  • @sqlrockstar Thomas LaRock on x
    Scathing report about Zoom and how they are awful at security and privacy. If you are using them, stop and consider something else. https://www.schneier.com/...
  • @chinabeigebook China Beige Book on x
    “#Zoom has signif ops in #China, incl a R&D dept w/>700 staff, which it casts as a cost issue. Revelations are latest in a litany of concerns that incl undisclosed data sharing, features allowing users to harass & misleading statements abt encryption” https://ft.com/...
  • @senblumenthal Richard Blumenthal on x
    Mysterious corporate ties to China, weak encryption, servers in Beijing, & now more privacy vulnerabilities—a chilling warning: @Zoom_us is not private or secure. https://citizenlab.ca/...
  • @drbarnard David Barnard on x
    I've been giving @zoom_us the benefit of the doubt, assuming that the privacy histeria was overblown. And that the extra scrutiny would make them 10X better than other video solutions not in the limelight. Now I'm starting to think that was wildly naive of me. Fool me once... htt…
  • @ow @ow on x
    8/ Zoom “accidentally” routed calls through China https://techcrunch.com/...
  • @grafby Birthday Graf Mays on x
    speaking as someone who does this for a living, routing doesnt “mistakenly” happen you have to pay *extra* to transit routes for your traffic to even hop to china at all https://twitter.com/...
  • @jbaksht Baksht.data on x
    Oops. We didn't know routing our overflow to China would compromise our InfoSec. 👀 https://twitter.com/...
  • @counternotions Kontra on x
    Honest mistake, rogue engineer, who could have predicted, our users' security and privacy come first, here's a $100,000 check for Planned Parenthood, are you happy now?! ↓ https://twitter.com/...
  • @patrickmoorhead Patrick Moorhead on x
    Strikes me as “Facebook-like”. Here's how it goes: -trust us -sorry, we made a mistake -we'll do better next time -fix problem -trust us -sorry, we made same mistake TechCrunch: Zoom admits some calls were routed through China by mistake. https://techcrunch.com/... via @GoogleNew…
  • @zackwhittaker Zack Whittaker on x
    New: Zoom now confirms that some calls were “mistakenly” routed through China, and has rolled out a fix to prevent it happening again. https://techcrunch.com/...
  • @nxthompson @nxthompson on x
    The choices Zoom has made on encryption are reasonable. But they really shouldn't claim it's end-to-end encrypted. And they should stop with the muddled blog posts too. @lilyhnewman digs in deep. cc @dhh https://www.wired.com/...
  • @lilyhnewman Lily Hay Newman on x
    Zoom has made a lot of claims and used a lot of very specific phrases in describing its encryption protections for meetings. Let's hash it out, shall we? https://www.wired.com/...
  • @dhh @dhh on x
    Despite the confusing back-and-forth messaging, it finally seems clear that, no, Zoom is indeed NOT end-to-end encrypted, as they were claiming for a long time. Unlike, say, Apple's FaceTime, which for up to 32 users, indeed IS e2e. https://www.wired.com/...
  • @dhh @dhh on x
    “Meetings on Zoom are encrypted using an algorithm with serious, well-known weaknesses, and sometimes using keys issued by servers in China, even when meeting participants are all in North America, according to researchers at the University of Toronto” https://theintercept.com/..…
  • @mikb0b Mikel Bober-Irizar on x
    Zoom's security just gets worse and worse. Broken encryption (ECB), 128-bit instead of quoted 256-bit, with keys issued by servers in China https://citizenlab.ca/... @zoom_us https://twitter.com/...
  • @fightfortheftr @fightfortheftr on x
    Using Zoom? Their video messaging does NOT use end-to-end encryption. Sign the petition to tell @zoom_us to protect your sensitive personal and professional communications. 🔒 https://actionnetwork.org/...
  • @taosecurity Richard Bejtlich on x
    Looks like solid research by @citizenlab. If I'm reading it correctly, actors in China could have access to all the encryption keys needed to see calls. Keep this in mind when you chose to discuss sensitive info using #zoom. Obviously no mil/gov should talk classified on it. http…
  • @maryhui Mary Hui on x
    Among other concerns including encryption & data being routed through China, “Zoom...appears to own three companies in China through which at least 700 employees are paid to develop Zoom's software...this arrangement may make Zoom responsive to pressure from Chinese authorities” …
  • @gordoncorera Gordon Corera on x
    Interesting research from Citizen Lab on Zoom - it raises concerns about Chinese end of the company - ‘during multiple test calls in North America, we observed keys for encrypting and decrypting meetings transmitted to servers in Beijing, China’ https://citizenlab.ca/...
  • @aaschapiro Avi Asher-Schapiro on x
    An analysis of Zoom by @billmarczak & @jsrailton reveals it *does not* use industry standard protocols for voice & video— encryption & decryption keys come from Chinese servers. Their conclusion: it's fine for family chats, not for journalists & activists.https://citizenlab.ca/ .…
  • @n_sportelli Natalie Sportelli on x
    “I feel like Zoom is not a part of Zoom anymore. Zoom belongs to the world now,” @ericsyuan told @alexrkonrad. As the world moved online, @zoom_us became our connecting thread. With that surging demand came increased scrutiny. Alex's new @Forbes cover.👇https://www.forbes.com/ ...
  • @iblametom Thomas Brewster on x
    People lost their minds when Zoom was sending small pieces of data to Facebook even when users weren't on FB. Wonder how they'll react when they hear Zoom is sometimes handling encryption keys in Beijing, even when callers aren't in China... https://www.forbes.com/...
  • @katecallen Kate Allen on x
    New report from @citizenlab on confidentiality and encryption of Zoom meetings: “Researchers conclude that Zoom uses non-industry-standard cryptographic techniques with identifiable weaknesses and is not suitable for sensitive communications.” https://citizenlab.ca/...
  • @hackingdave Dave Kennedy on x
    Example of hyperbole for the Zoom discussion and horrid fear-mongering by the media and comments from individuals that are not even security researchers This type of news is exactly what is damaging to the security industry and trust in us. @guardian https://www.theguardian.com/ …
  • @taylorlorenz Taylor Lorenz on x
    @kricac @pjrodriguez Please read my story. It's not extremes or just a fun off beat thing. It's rampant, vicious harassment and it's absolutely something that should be taken seriously https://www.nytimes.com/...
  • @theferocity Saeed Jones on x
    Experienced this recently first-hand, trolls flooded a zoom panel about queer memoir writing with images of graphic pornography. It was awful and saddening. I know friends who have been targeted with racist harassment. https://www.nytimes.com/...
  • @xianmind Keith Plummer on x
    “An analysis by The New York Times found 153 Instagram accounts, dozens of Twitter accounts and private chats, and several active message boards on Reddit and 4Chan where thousands of people had gathered to organize Zoom harassment campaigns...” meetings.https://www.nytimes.com/ …
  • @satariano Adam Satariano on x
    March 2020, when the internet was good again. It was fun while it lasted. https://twitter.com/...
  • @rashadrobinson Rashad Robinson on x
    Glad Zoom is finally addressing the harassment of users on its platform, aka “Zoombombing.” But a blog post won't cut it. They need to develop a plan to combat the targeted harassment of Black & brown users and engage meaningfully with organizers to do so. https://blog.zoom.us/..…
  • @briannawu Brianna Wu on x
    Zoom has glaring security and privacy flaws that should give everyone pause, even outside of the concerns about “Zoombombing”. https://www.npr.org/...
  • @martingiles Martin Giles on x
    Videoconferencing giant Zoom has suddenly found itself the center of global attention, for reasons both good and bad. This is a really terrific story from my @Forbes colleague @alexrkonrad, who digs into the opportunities and challenges it's facing! https://twitter.com/...
  • @wongmjane Jane Manchun Wong on x
    I still remember Eric Yuan reaching out to video chat and I wondered which platform to chat on And he suggested Zoom. Eventually I realized he's actually the CEO of Zoom https://twitter.com/...