Profile of Zoom CEO Eric Yuan, who says the company will “probably” suspend all tracking on Zoom's sites and consider open-sourcing its code in the future
And An FBI Warning James Rogers / Fox News : SpaceX bans its employees using Zoom over privacy concerns, report says John Gruber / Daring Fireball : Quick Turnaround From Zoom on Mac Issues, But Their Story Is Bullshit Emil Protalinski / VentureBeat : ProBeat: What we've learned so far from Zoom's big boom Seth Rosenblatt / The Parallax : How to make your Zoom meetings more secure Mei He / Inside Outsider : Zoom Video: Normal correction, long term bullish, and some other WFH plays Marlize van Romburgh / Silicon Valley Business Journal : Zoom CEO outlines changes as platform's security practices come under scrutiny from multiple state AGs Cat Zakrzewski / Washington Post : The Technology 202: Zoom chief Eric Yuan says he was not prepared for flood of security and privacy complaints Tweets: Alex Konrad / @alexrkonrad : Zoom's CEO insists he was just trying to help when @zoom_us made its tools free to a now 90,000+ schools. In hindsight, he says “We did not do a good job” preparing teachers and schools in advance, and that Zoom should have done training sessions first. https://www.forbes.com/... https://twitter.com/... Alex Konrad / @alexrkonrad : Zoom has become the go-to tool of the at-home era with 200 million daily users. It's also become a flashpoint of controversy after a series of security and privacy concerns. I spoke to Zoom's CEO about it for this cover story in our next issue of @Forbes https://www.forbes.com/... https://twitter.com/... Alex Konrad / @alexrkonrad : Building tools for business for most of Zoom's history, CEO @ericsyuan says he never anticipated hackers would want to join a run-of-the-mill staff check-in or weekly work review — much less that hackers would someday want to disrupt virtual classrooms. https://www.forbes.com/... https://twitter.com/... Jim Scheinman / @jimscheinman : Thank you for this fair coverage of Zoom's meteoric rise & the real challenges that Zoom has faced. I'm so proud & impressed with Eric & the Zoom team's transparency & decisive actions to make Zoom even better. Your article is refreshing in a world of sensationalist journalism. https://twitter.com/... @mavenvc : Great story by @alexrkonrad—well worth the read. @ericsyuan's leadership this week has been nothing but impressive. https://twitter.com/... Martin Giles / @martingiles : Videoconferencing giant Zoom has suddenly found itself the center of global attention, for reasons both good and bad. This is a really terrific story from my @Forbes colleague @alexrkonrad, who digs into the opportunities and challenges it's facing! https://twitter.com/... Jane Manchun Wong / @wongmjane : I still remember Eric Yuan reaching out to video chat and I wondered which platform to chat on And he suggested Zoom. Eventually I realized he's actually the CEO of Zoom https://twitter.com/... Natalie Sportelli / @n_sportelli : “I feel like Zoom is not a part of Zoom anymore. Zoom belongs to the world now,” @ericsyuan told @alexrkonrad. As the world moved online, @zoom_us became our connecting thread. With that surging demand came increased scrutiny. Alex's new @Forbes cover.👇https://www.forbes.com/ ... @forbes : “I told the team that with any crisis like this, let's not leverage the opportunity for marketing or sales. Let's focus on our customers,” Yuan says. “If you leverage this opportunity for money, I think that's a horrible culture.” https://twitter.com/... Alex Konrad / @alexrkonrad : Analysts see recent consumer hype around $ZM as a distraction. @AlexZukin at @rbccm says Zoom CEO Eric Yuan “is in an impossible situation” making everyone happy now, but that big customers are content with Zoom's security set-up. https://www.forbes.com/... cc @carlquintanilla https://twitter.com/... Alex Konrad / @alexrkonrad : We spoke to @ericsyuan 3x in the past month for this story. Yesterday, he accepted full responsibility for Zoom's problems, and thanked journalists and researchers for pointing out mistakes and flaws. Can he win back your trust? Thanks for reading 🙏 https://www.forbes.com/... https://twitter.com/... Alex Konrad / @alexrkonrad : Zoom's scrutiny has come during a historic run of user growth that's made it tough for it to keep up. Here's a chart of Zoom mobile use alone. Overall Zoom says it went from 10M users at end of 2019 to 200M in March, a historic jump for any business tool. https://www.forbes.com/... https://twitter.com/... Alex Konrad / @alexrkonrad : CEO @ericsyuan says that when Zoom froze new feature development on April 1, some were half finished, some nearly done. Now he's looking to suspend all tracking on Zoom's sites, and would consider open-sourcing Zoom's code in the future. https://www.forbes.com/... tip @techmeme https://twitter.com/... Thanks: @alexrkonrad