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Chronicles

The story behind the story

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Reports: amid the pandemic, TripActions, Zeus Living, and Sonder have laid off one third or more of their staff; TripActions and Sonder are each valued at $1B+

Mary Ann Azevedo / Crunchbase News :

Crunchbase News Mary Ann Azevedo

Context & Ripple Effects

This lands at the sharp end of a boom-bust arc: travel-focused startups had just raised a record $7.9B+ in 2019, buoyed by booking platforms and lodging brands — the two categories COVID-19 hit first and hardest. TripActions, Sonder, and Zeus Living were unicorn-era bets on exactly that demand, each now valued at $1B+ or recently so.

The cuts are not uniform in aftermath. Zeus's distress showed up months later as a $15M raise from existing investors at roughly half its December valuation, while TripActions — despite firing ~100 staff en masse on a Zoom call — went on to raise a $155M Series E co-led by a16z and eventually file confidentially for an IPO seeking a $12B valuation.

First-order effects

  • TripActions, Zeus Living, and Sonder each cut a third or more of staff within weeks of pandemic lockdowns freezing corporate travel and short-term lodging demand.
  • At TripActions, roughly 100 employees were dismissed in a single unannounced Zoom call, a mass-termination style that drew immediate scrutiny from former staff.

Second-order effects

  • Zeus Living's follow-on round halved its valuation to ~$110M and came entirely from existing investors, signaling that new capital had retreated from corporate-housing bets while insiders protected their positions.
  • TripActions' survival-and-recovery path — Series E in January 2021, then an IPO filing — set the template its unicorn peers had to match or exit against.

Third-order effects

  • If the pattern holds, pandemic-era travel startups split into two classes: those that cut deep enough to reach the 2021 recovery with their category intact, and those re-rated downward by down rounds — with headcount cuts of a third becoming the price of admission to the next funding cycle.
  • The episode marks the end of the 2019 peak-valuation logic for travel unicorns: $1B+ marks set on pre-COVID booking volumes no longer anchored later rounds, pushing the sector toward profitability-or-consolidation discipline.

The trend: The pandemic forced a headcount and valuation reset across travel startups funded at the 2019 peak, separating survivors that re-raised at higher marks from those marked down by insider-only rounds.

Discussion

  • @crunchbasenews @crunchbasenews on x
    .@ZeusLiving, which provides furnished homes for business travelers, also slashed its staff by a reported 30%. And short-term rental provider @Sonder has laid off or furloughed more than 400 people, or more than one-third of its staff. https://news.crunchbase.com/ ...
  • @bizcarson Biz Carson on x
    Layoffs in the age of coronavirus: held entirely on Zoom “People were crying and people were panicking,” said one TripActions employee who was abruptly let go on the videoconference. “It was like 100 different videos of just chaos.” https://www.protocol.com/...