Robinhood says recent outages were caused by an “unprecedented load” on its system and will waive Gold customers' $15 fee for 3 months as initial compensation
It wasn't the leap year, a coding blip, or a hack that caused Robinhood's massive outages yesterday and today that left customers unable to trade stocks.
Related Coverage
- An Update from Robinhood's Founders Under the Hood
- Robinhood offers traders $15 for going down as markets gained $1.1T The Next Web · David Canellis
- Robinhood's 17-hour outage reignites debate over a controversial rule that reshaped the stock market The Block · Frank Chaparro
- Robinhood is back up and will offer premium users a measly $15 to compensate for downtime KnowTechie · Kevin Raposo
- Robinhood's downtime as a stress test for the consumer fintech boom TechCrunch · Alex Wilhelm
- Robinhood Outage Shows Cracks In Platform Model PYMNTS.com
- Robinhood joins the list of spectacular financial technology failures Quartz · John Detrixhe
- High-Flying Trading App Robinhood Goes Down at the Wrong Time New York Times
- Reddit and Twitter users are lashing out at Robinhood's back-to-back service outages. Here's what they're saying. Business Insider · Ben Winck
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- Trading App Robinhood Is Back Online After More Than One Day Of Service Interruptions Crunchbase News · Jason D. Rowley
Discussion
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@joshconstine
Josh Constine
on x
Robinhood will only give Gold customers $15 back, though it's exploring other forms of case-by-case compensation https://techcrunch.com/... tip @Techmeme
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@zachtratar
Zach Tratar
on x
I just want to say I'm not really sure how the heck Robinhood's outage was a DNS issue. DNS is a highly scalable technology. This sounds like they are putting tons of lipstick on a pig. Eagerly awaiting the post-mortem... https://blog.robinhood.com/...
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@yoda
Drew Olanoff
on x
in true silicon valley fashion, robinhood is trying to make epic downtime look like a....win? https://techcrunch.com/... https://twitter.com/...
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@fintechfrank
Frank Chaparro
on x
Just so happens Robinhood released a statement on the outage. Takeaways: - Outage was caused by record sign-ups/volumes - There could be more outages in the near term - No apology https://blog.robinhood.com/... https://twitter.com/...
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@askrobinhood
@askrobinhood
on x
Our systems are currently experiencing downtime. We're determined to restore full functionality as soon as possible. We'll be sharing updates here and on http://status.robinhood.com/.
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@askrobinhood
@askrobinhood
on x
Robinhood is now fully restored. We know this has been frustrating and we will work diligently to provide the level of service you deserve.
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@chamath
Chamath Palihapitiya
on x
The lawsuits here will be nuts. https://twitter.com/...
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@danprimack
Dan Primack
on x
Expectations were for both Airbnb and Robinhood to go public this year. That sound you hear is the window slamming shut. https://twitter.com/...
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@bgurley
Bill Gurley
on x
New slogan: “You can't lose if you can't trade.” https://twitter.com/...
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@mikeisaac
Rat King
on x
nothing breaks through in this news environment but Its pretty insane that a unicorn stock-trading startup ceased to function all day at probably the worst possible moment now people are claiming they lost hundreds of thousands of dollars https://www.bloomberg.com/...
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@carnage4life
Dare Obasanjo
on x
I can't imagine a worse horror story for an SRE team than for your stock trading app to go down the day of a stock rally after a week of steepest drop in over a decade. This kind of outage would kill a smaller company. Luckily they have a strong brand. https://www.bloomberg.com/.…